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$29 No Heat Furnace Diagnosis

In by mike4abcJanuary 16, 2026

630-425-0444

24/7 Phone Availability

4255 Meridian Pkwy Suite 101, Aurora, IL 60504

clientcare@www.perfecthomeservices.com

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Perfect Home Services

4.7

Based on 5571 reviews

Perfect Home Services

4.7

Bert Lancaster

00:22 03 Feb 26

Our Service Technician P6P3 Antonio did an outstanding job for us! Found the issue of why we were having natural gas coming from our exhaust pipe and repaired the issue quickly.

Craig Landwehr

22:21 02 Feb 26

Issue was furnace continually turning itself off and having to turn it off to reset, Antonio P. Was my tech ,after much diagnosing he dialed in the situation.He was extremely courteous, knowledgeable, and just a very nice person. I appreciated his help very much. Thank you Antonio

Angelyn Chester

15:15 31 Jan 26

Personnel from company are very pleasant without sacrificing professionalism.

Loroy Adams

20:31 24 Jan 26

The technician was great! He went above and beyond servicing my furnace. Thank you

Vishan Subasinghe

23:06 22 Jan 26

Tyler was very courteous person and very thorough and in detail. He did a great job.

Denny Reed

18:27 22 Jan 26

I would give Perfect Home Service a 5 star review. Their technician was friendly and professional. He explained every procedure he was performing. He gave suggestions on how I can personally help to service my furnace. I would highly recommend Perfect Home Service.

Patricia PACHOLSKI

00:45 22 Jan 26

Malcolm, the technician that came today very professional, very knowledgeable and fixed my problem. I had a leaking PVC tubing going into the compressor and he was able to glue that together.

Latasha Muse

18:42 19 Jan 26

The technicians did an amazing job taking care of my plumbing issue quickly and efficiently. They were professional, knowledgeable, and respectful of my time and space. The problem was diagnosed and resolved fast, and everything was clearly explained along the way. It’s such a relief to work with a company that’s reliable and does quality work. I highly recommend them for any plumbing needs.

FITO

17:11 17 Jan 26

Excellent service, same day resolution. Technitian is very knowledgeable and found issue quick, I am happy we choose Perfect Home Services will recommend 100% Thanks

Diane Herrmann

20:23 16 Jan 26

The technician was so nice. Very thoughtful and told me everything he was doing.such a nice man

Linda Mihel

03:20 15 Jan 26

Technicians were thorough, friendly and polite.

Barb Prim

22:11 14 Jan 26

PHS is my go to for all my HVAC & plumbing jobs at our house ….i wont even mess around with other companies ..,.if you want it done right call Horace ! Hes our guy now ! 👍👍😎 thank you Horace ! Jonathan was quick, clean & im very happy with the sump pump install ….1 1/2 hours ….boom …..done 🥰✔️

Jessica L

22:14 05 Jan 26

My furnace was not working right after Christmas weekend on a very cold (20 degree) Monday. I called Perfect Home Service and they sent out their technician Tyler to check on it and have the installation team - Brandon & Marcos came out the same day to replace a new furnace.Great service and very knowledgeable and experienced technicians. I am highly recommended their servicesThanks for making my home warm and cozy again 👍🏼😉🤩

Don Karas

18:08 01 Jan 26

We rejoined the VIP club and had our heating system inspected. Our tech Theo was on time, introduced himself and set about his work. He was polite, worked methodically completing the inspection. He offered some suggestions for our furnace operation.We had been VIP members in the past and used Perfect when it was time to replace our system 2 years ago. Because it was new then we let the membership lapse.

Vickie Zmijewski

18:51 31 Dec 25

I feel he did a great job and he was very professional. I was very happy with the service.

Janet Kuo

19:26 30 Dec 25

Jeff was great!!! Good explanation of what he was checking. Showed me furnaces photos.. Very polite and organized. I would request him again.

Judith Meyers

22:18 26 Dec 25

Excellent service, professional, knowledgable and great communication.

Lisa Cousineau

19:11 26 Dec 25

Great company. Technician showed up on time, was very thorough explaining what he's going to do, questions, etc. Showed me what he did, and great price for service!

Brian Vogelsinger

18:46 26 Dec 25

Fantastic and friendly service!

fred krohn

12:58 25 Dec 25

Everyone I dealt with were professionals , knew their stuff and liked their work and the company that they worked for. Exceptional these with so many scam outfits out there

Shalan TwoCents

16:48 23 Dec 25

The issue with my furnace is resolved. It was the gas company issue. Perfect Home Services was professional and knowledgeable. After the gas company did their work, PHS came in and checked my gas furnace to make sure it was working properly.

R Blan

02:36 23 Dec 25

Enrique was excellent. He installed my new smart thermostat and taught me how to use it. Very happy with the service.

Susan Aamodt

21:58 22 Dec 25

Malcolm came and resolved my furnace problem. I could not have asked for a better person. He is terrific. Also, I had the AC maintained and that person from Perfect Home Services was very very terrific as well. I have always had great and prompt service. Highly recommend!!!

Joan Darnauer

18:10 22 Dec 25

Did not pressure me for more services than I was comfortable

Carlos Saldaña

10:52 21 Dec 25

After buying a high rise condo in Uptown, we setup a tune up for the furnace and ac, which were original to the unit and over 20 years old but still running at the time of inspection. The Perfect Home tech was helpful, professional, patient, and answered all my questions. Basically our furnace needed a new heat exchanger, along with a lot of other wear and tear replacements, but many of the parts and equipment were way out of modern spec. After discussing it for a while, I decided to replace the 20+ year old furnace and AC. The tech setup a follow up with someone who could go over options with me.Chelses arrived promptly within the timeframe and explained everything thoroughly and answered all of our questions. We decided to go with a 2 stage furnace and regular AC on the roof. We were able to go over pricing, and he made sure we received any discounts we qualified for. The pricing for a new 2 stage furnace and new ac, along with installation, seemed fair at about 13.5k. Their flexible financing at zero interest was a big help.The one star deduction comes from the damage to our carpeting that resulted from the installation. We had just gotten new carpet installed in our bedroom the day before furnace installation (it was the only way the scheduling worked out since we had already had carpeting scheduled before the furnace needed replacing). I was worried but hoped Perfect Home would take every precaution not to damage our carpeting. Unfortunately after what was mostly a smooth installation process, there were several stains on our brand new carpet. The tech was understanding and helped document the damage, along with stains around the furnace opening, and a small chip in our drywall.Chelses was great about getting us in touch with Perfect Home's customer service. Now this is the part where it gets kind of annoying. Customer Service sets us up with a local contractor/repair company to fix the damage to the drywall and repaint the opening of the furnace. This person did a good job, but it took several appointments and a couple reschedulings to finally get the job done.Then come to find out for the carpet there was still more to the process. I had to provide a few quotes to Perfect Home CS, which they took several days to review. I did not get confirmation on which service to use until I contacted them several times about it. Finally they approved of the quotes and I was able to setup our carpet cleaning.SN Cleaning used their strongest enzymic cleaner and said that the stains were really tough to get out, and that the next step would be bleach if they were not completely removed. At this point, the carpet looks clean enough, though not as good as it did when brand new. At this point, I am just going to submit the payment forms to PH CS and get reimbursed for the carpet cleaning.Some feedback for PH. Please make sure techs cover flooring completely when working on furnaces in someone's home. I know accidents happen, but several stains on brand new 2k dollar carpeting after getting a 13k dollar new furnace was just depressing honestly.As far as the resolution goes, they need to work with repair persons who can get the job done in a timely and reliable way. Also, why does the customer have to use their time to research services for carpet cleaning and get quotes and wait for approval for over a week to get their own carpet fixed when it was PH who damaged it? They really need to streamline that process. PH should already have some options available, and PH should pay the carpet cleaning directly rather than customers having to be reimbursed after they already dropped over 13 thousand dollars on a new hvac and now have to deal with the damage from the install process.Overall, I was happy with PH's service when it came to everything except the aftermath of the install and dealing with customer service to get it resolved. I know they strive for 5 star service, and they just missed the mark on the finish line. Hopefully my feedback helps them get across it next time.

Ryan Gamer

23:16 19 Dec 25

Quick, professional furnace tune-up. The technician was knowledgeable and did an excellent job.

colleen cuisinier

16:08 19 Dec 25

Great job. They worked very hard!

Deanna Di

13:11 19 Dec 25

On December 8, 2023, our furnaces were tuned up by Alex from Perfect Home Services. He not only checked and tested the furnace but also provided detailed recommendations. We are appreciated his time and patience.On February 6, 2024, the services technician Alex traveled about an hour to get to our property, checked on furnace in detail and provided a few repair options. We appreciated his professional services and suggestions. Also we thanked for office's quick arrangement on setting up an appointment.On December 10, Tyler provided a maintenance Tune-Up for our furnaces. He checked in detail patiently and provided options for care and repair down the road. Also we’d appreciate coordination with appointments from the office.

Michael Valenta

02:59 18 Dec 25

Great service - I am in their VIP program and appreciate the ability to secure a spot quickly. Ask for Corey Arce, he is fantastic - Knowledgable, friendly and takes good care of you.

Daniel Stroik

22:26 17 Dec 25

Furnace tune-up. Antonio P. (technician) was knowledgeable and skilled. Would recommend to others!

Lindsay Grier

21:16 15 Dec 25

Great job! Johnathan did an amazing job he was so helpful and knowledgeable. I would totally recommend working with him again.

Corey K

21:35 14 Dec 25

I had 2 techs from Perfect Home do furnace clean and checks on the same day for me ( at 2 different properties).Technician Mike Sanchez did an awesome job! He was on time, very professional and knowledgeable, explained everything very thoroughly, and a friendly guy!Technician Tyler Gaines did a great job, also (at another property). He was also prompt/on time, professional, and explained everything very well to me on the phone ( as I wasn't there in person). He was very thorough in explaining an issue that needed to be addressed soon with the furnace, to avoid a breakdown.Thanks Mike, Tyler, and Perfect Home Services!

Melody Clinkenbeard

14:09 13 Dec 25

So thankful Christopher came out late in the evening to get our water heater started. He went above and beyond to help figure out why the pilot light went out.

Lynn

16:57 12 Dec 25

Antonio was highly knowledgeable; professional, friendly

Jane Rose Njue

02:58 12 Dec 25

Tayler Haines just restored the heat in my house He was courteous and very knowledgeable. He explained everything he did from the moment he entered my house to the time he left. He identified what the issue with my furnace was and fixed it in minutes. He explained to me what the problem was and advised me how to preventIt happening again. What a delightful person Tyler is! Thanks for sending him to my house on a short notice. He was the perfect person to send. He did a perfect job for the perfect company.

Ronald Zimmermann

18:43 11 Dec 25

As always, friendly and professional

Jon Stalcup

16:13 11 Dec 25

Aaron was excellent and very thorough. Came to my house exactly when he said he would and diagnosed my electrical issue within moments.

Edward Ficht

01:52 10 Dec 25

My technician Enrique Carrillo did an excellent job, taking the time and lots of photos to diagnose the problems with the furnace. He also was able to compile multiple quotes for me for replacement and go over the options.

vanessa quiles

01:20 10 Dec 25

Reliable service and great customer service

jeff fahey

17:51 09 Dec 25

Niko was awesome, very professional and did a great job!

Peter Jerszynski

02:32 09 Dec 25

Tyler was excellent! Very professional, knowledgeable and courteous. Two thumbs way up!!

Gail Renee

22:01 08 Dec 25

Malcolm displayed outstanding customer service and was extremely knowledgeable.

Steve Dill

19:35 08 Dec 25

Friendly, informative, timely service (furnace reoplacement). Was able to schedule next day installation.

phillip abbatiello

17:05 08 Dec 25

Both plumbers were very professional and knowledgeable. Approached my problem with detail and workmanship. Good work

Shelea P

00:47 06 Dec 25

Fast, friendly and efficient! Definitely would recommend. Thank you!

Diane

20:34 05 Dec 25

The technician that was sent was very professional and polite.He asked all the right questions.He did the work fast and right.

Andrew Legenza

18:08 04 Dec 25

John is great, very professional did a phenomenal job

Adrienne Piatkowski

03:08 04 Dec 25

Tyler and Alan (HVAC) have been amazing in communicating, providing great service, and taking time to explain the problems and solutions needed. Booking a service can be a bit inconsistent between that end and the technicians, but once a technician does come out, they do a really great job.

Johnson Family

02:47 04 Dec 25

DeStan did an EXCELLENT JOB! Very professional and valued the help with the programs the company offers! We APPRECIATE the great service! THANK YOU!

Jeff Davis

01:17 03 Dec 25

Quick response! We were scheduled for an annual tuneup of our temperamental high efficiency furnace in about a week, but our furnace began struggling to maintain the set temperature, loosing about a degree per hour. I phoned at 3:30 p.m and Destin was at our house in about 90 minutes, with the issue fixed in about an hour. The price was very reasonable too....Perfect!

damon monterrubio

00:56 03 Dec 25

Jonathan and Chris were great. Fully transparent and communicative the entire way. Service was as stress free as can be!

Mark G

19:50 02 Dec 25

Another service call. Very professional and knowledgeable!!

Jorie Kotowsky

17:40 02 Dec 25

Tyler was amazing. So kind, really good guy.

Michael Nagle

16:19 28 Nov 25

Malcolm was great! Quick, knowledgeable, and patient with me who knows nothing about HVAC. Thank you 🙏

Jeffrey Mullins

15:59 28 Nov 25

Mike Sanchez did excellent job. Very informative.

Jim Koselka

23:07 27 Nov 25

Very professional and friendly. Jonathan was so helpful. He answered all our questions and we hope when we call again we get Jonathon he is the best.

Sara Anschuetz

23:48 26 Nov 25

Corey and Tyler did a great job looking into the situation and sharing solutions.

Terrence J Pollard

21:38 26 Nov 25

Miguel was very thorough and informed me of everything he did while here.

Terrance Rogers

23:43 25 Nov 25

Technician came out for a furnace tune-up, he was great. Very friendly and professional, he explained everything he was doing and why. He vacuumed inside the furnace and wiped everything down inside and out, and cleaned the fire sensor which he said was the problem, but the furnace is still not heating the home to the set temperature. It's currently set at 76 but the temperature in the house is 71. It turns on for a few seconds and then shuts off, doesn't stay on long enough to heat the home. Problem not solved.UPDATE: 11/25 Technician returned and took his time to diagnose the problemHe went through a checklist of possibilities until he located the problem, once discovered, he showed me, clean the part, reinstalled it and tested the furnace 4x, hooray it was repaired and worked like new. I want to give a special thanks to my technician Antonio 6P3. You did not give up until I was satisfied and I appreciate that, and because of that I will make your company my regular provider. Thanks for putting the customer satisfaction first.

Susan Shukstor

01:59 25 Nov 25

I like the communication and payment process, and the repairman was super helpful and explained everything thoroughly

Dan Fusilli

16:12 24 Nov 25

I had a tech show up who was very professional, very cordial and I felt safe having him in my home. He did the maintenance on my furnace while I watched. He was very informative and very honest. He also shared with me some upgrades I can do for cleaner air.Great experience.

Yuko Yadatsu-Ekyalongo

23:34 22 Nov 25

We rented a truck from UHaul, and Jeorge and his teammate helped us with the 5-hour move. It really couldn’t have gone smoother. They were not only very professional and capable of their job, but very kind and great at communication. I’d 100% recommend this crew to anyone who is moving!

George Francis Pinto

01:03 22 Nov 25

Antonio did a great job going over the maintenance of our furnace and our options. Very professional

Michael Yoo

20:13 21 Nov 25

Antonio (6P3) was thorough and respectful during the HVAC inspection. Step by step showing of what everything looks like for lay people like me. He was kind and accessible and wanted me to be informed and aware.

Rick Comm

15:36 21 Nov 25

Technician was great. Called to give me his ETA. He was super friendly, clean and efficient. He explained what he did and what needed maintenance (thankfully only a new filter).As an added plus, he liked dogs!

Barb Rusch

20:31 20 Nov 25

Superior service performed by Michael Cherv installation of new thermostat .Michael wea very professional and provided quick superior service and explained and demonstrated how to use the new thermostat

rob chans

03:48 20 Nov 25

Malcolm was fantastic! Excellent service.

alberto lopez

05:06 19 Nov 25

Thank you Mr Johnathan Delgado for servicing our water heaters in a timely & professional manner .

Kevin Burgin

00:16 19 Nov 25

Antonio did a great job explaining everything he was doing and cleaning the system. The only reason I didn't give 5 stars was the AI phone system had to sit home all day because it kept telling me check the tracking. There was no tracking sent. Finally at 4pm got a live preson to talk to. This AI will lead to less business, people want to talk to a human.

Karen Richardson

20:23 18 Nov 25

Aaron was thorough & clear in his assessment of my electrical problem with choices & costs. I appreciate his professionalism.

William Harrison

15:10 18 Nov 25

Had tankless water heater checked and eval for shower temp fluctuations. Chris Greene was terrific!

Rajendra Patel

23:09 17 Nov 25

Technician explains good 👍

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