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Google Rating

4.7

Based on 3595 reviews

Perfect Home Services

4.7

18:57 02 Oct 22

Jake Sinyard with Perfect Home Services was very professional and knowledgeable, and helpful.

05:03 02 Oct 22

They provided good service, but I was given an estimated arrival time of after 3:00 PM and they arrived at 8:30 PM.

17:51 01 Oct 22

Excellent service

14:47 01 Oct 22

Ian and Spencer are the Techs that installed new Carrier furnace. They were professional - took time to discuss the premature failure of old furnace and performed installation to improve reliability and performance. I was very impressed with the quality of work - taking time to tune system making sure there was highest level of quality. They represented Perfect Home exceptionally well. If I could give 10 stars I would. Thank you both 😎

12:26 01 Oct 22

He was professional and did a pretty job taking time and explaining thingsWould recommend going forward

02:59 01 Oct 22

The technician Robert Meyer is professional, informative, and repectful. He informed me of what he was doing and showed me pictures of the inside of my furnace.

00:02 01 Oct 22

David arrived at 5:50 pm and started work. During the course of his work, he ran the gas detector and informed me of leaks. Luckily for us, Nicor came out and detected a total 4 different spots where the fittings were leaking.David also fixed the leak in our whole home humidifier by recommending a change of filter. He is a very dedicated and hard worker who cares about the clients.

23:54 30 Sep 22

Dino was a pleasure

Lawrence Domeracki

23:45 30 Sep 22

Hot water tank installation by Zac and Matt was a lot faster than I expected. My wife is happy, which counts the most :-)

Michael Cartwright

23:02 30 Sep 22

After being let down by two other companies, I called Perfect Home Services. MIKE OKER came out and After a few hours my problem was solved and my boiler was running as good as new. I want use anyone else. If you're having a problem furnace or boiler give them a call.

03:00 30 Sep 22

Shaun the maintenance guy was perfect 🥰

02:03 30 Sep 22

Rich was very professional knowledgeable and completed the job with ease. He repaired an issue from a prior repair from last week. The office got in touch with dispatch and got the serviceman to me asap. He called me to determine if he could trouble shoot if possible over the phone until he arrived. I Truly appreciated his effort.

01:18 30 Sep 22

they responded quickly, and did a complete check of my heating system.

00:35 30 Sep 22

Representative was courteous and very competent.

00:35 30 Sep 22

Great team did everything we wanted and explained it all as they went along she was very good explained everything

22:27 29 Sep 22

Jake Sinyard with Perfect Home Services came out, today, to do an inspection and cleaning of my furnace in Niles. He found serious issues with my heat exchanger, as well as other parts and, also, with my AC and made very helpful recommendations. Jake is very knowledgeable and pleasant and I enjoyed dealing with him.

Chevonne Woodard

19:33 29 Sep 22

Today Shawn, a very knowledgeable technician came out today for seasonal maintenance for building furnace and AC. He provided repair solutions, informed me about industry / system standards, and images of the system. His report was very detailed and provided great service advice to ensure I get the full life of the present systems.

18:16 29 Sep 22

Tech Alandis serviced my furnace. He answered all my questions and was very friendly. I am very happy with the service.

robert koelling

17:43 29 Sep 22

Technician David was very professional, taking ample time to explain the maintenance being performed as well as issues being addressed.

15:31 29 Sep 22

Brent was excellent to work with. I recommend you to ask for Brent for any plumbing needs. Brent came to my parents house and completed the annual plumbing checkup. He recommended strong solution for our water filtration problem. Keep up the great work!!

23:15 28 Sep 22

Canceled this application.

03:27 28 Sep 22

Smith was awesome and explained what was going on with our furnace in great detail in lingo that we could understand! Thank You!

02:35 28 Sep 22

Was very customer focused, answered questions, and explained what the service person was looking for during the different parts of the inspection.

Kyle Janczewski

02:22 28 Sep 22

Neil is always professional. He treats customers like family members. I would trust Neil with any plumbing work needed.

Benjamin Beallis

00:09 28 Sep 22

Jim was polite from the start and kept us informed on what he was doing while at my house. Thank you Perfect Home Services!

22:44 27 Sep 22

Excellent service and value. They were thorough and clearly explained everything. Would recommend!

Jon & Angela Fennell

21:57 27 Sep 22

20:03 27 Sep 22

Chicago Perspective

15:36 27 Sep 22

From start to end, this company was very professional and responsive. The same morning I called, a service person was dispatched to my house. The service person, Mike, contacted me directly to schedule the exact time he’ll be at my house. He was there early!Literally, Mike had my furnace running like new within minutes! Then, he explained to me the issues. They are honest too! Instead of replacing a part, he repaired it and saved me money.I have this company on speed dial and will be asking for Mike.

14:29 27 Sep 22

Sidney and Aaron were on time and did a great job. Ran into a couple of issues but they quickly resolved them. Finished the job and cleaned everything up.Only problem I am having is with the billing. Received multiple estimates all different. We couldn't figure out the actual amount due as it did not match up with the last estimate. Currently trying to get this straightened up.The actual plumbing work done by Sidney and Aaron was excellent. Very professional, answered all my questions.

Laurie Turnquist

10:58 27 Sep 22

I found Both Specialist to be helpful, very thorough, friendly and courteous. They helped me get our broken down fan on our furnace up and going within 3 hours, even going out to pick up the new fan! Thank You both for a wonderful job done!

02:32 27 Sep 22

We used to be with Oelerich until they were purchased by "perfect" home services. PHS was brought in June to check out the A/C. Instead, the technician started by checking the furnaces, painted a picture of imminent danger due to carbon monoxide poisoning. We had just had the furnace checked out a few months ago. The Heat Exchanger / Imminent danger is part of this company's MO. Check them out on Yelp for a full run down. Save yourself unnecessary expense. Footnote to the story. We went to start up our heaters - Sept. - turns out the technician had disconnected one of the furnace's inducer motors - without telling us - preventing the furnace from starting up. I'm sure this was done in the name of safety, Oh - and the tech wrote up over $6000 worth of repairs on the furnaces and A/C's.Stay away.

23:15 26 Sep 22

Very quick, friendly, and professional! They’re definitely my service of choice.

22:48 26 Sep 22

Both technicians were awesome and made all equipment, i.e APPS, were running before leaving

22:15 26 Sep 22

20:16 26 Sep 22

He was very professional and explained what needed to be done and why

Alexa Johnson-Roach

17:39 26 Sep 22

I booked someone for a dishwasher installation. First experience talking with someone on the phone and they were crass, abrasive, and changed their attitude real quick when I told them I had everything I needed for the service. Then someone showed up and wanted to charge nearly $900 to remove and install an already purchased dishwasher. Then he couldn’t do anything, put the dishwasher back POORLY to where I’m not even sure I can use it, And then had the audacity to request a $400 down payment for doing nothing helpful. I’ve been trying to reach someone about a refund because I found someone who will do it for $170 and every time I get ahold of someone, they tell me someone will call back and they never do. This company is a rip off at best. Do not book them.

16:41 26 Sep 22

One of the best of operating personnel. You should be glad to have him as an employee. Courteous and knowledgeable.

15:06 25 Sep 22

Me. Mike Murray is very professional and has good peoples skills. He explained everything that he was doing and recommendation. He knows his job and explained how the unit works.

04:41 25 Sep 22

Goo was my tech, and he was fantastic! He explained everything as he checked various parts of the furnace, and I found him to be very knowledgeable. I will definitely request him in the future.

Shashidar Motoori

02:58 25 Sep 22

Technician explained the sumpPumpDetails properly

00:21 25 Sep 22

He was very nice and let us know everything that was being done. Knowledgeable.

23:09 24 Sep 22

21:43 24 Sep 22

21:13 24 Sep 22

14:35 24 Sep 22

Tech. Was very knowledgeable and explained what he was doing. He also took the time to answer my autistic son's questions.All in all was good service call.

02:57 24 Sep 22

Yearly tune up assessment. The technician did an excellent job. He did a thoroughly check.

23:06 23 Sep 22

23:00 23 Sep 22

They did a great job doing our furnace tune up before winter!

21:21 23 Sep 22

He was very observant and concerned with the issues found

19:10 23 Sep 22

Keith was patient and pretty chill, I would still continue using perfect services. Always professional and on time as well.

19:03 23 Sep 22

Jim and Quentin did a great professional job. They communicated what they were doing and gave us advice on how to do future maintenance. They were very helpful.

19:02 23 Sep 22

Since having new HVAC installed 2 years ago the maintance staff has been very pleasant and knowledgeable.

17:10 23 Sep 22

Michael was informative but not pushy. I liked that lot!

15:13 23 Sep 22

Bryan was great at checking our water heater for any potential problems. No surprise when he mentioned that I may want to start thinking about replacing it as it's already 12 years old and showing signs of breakdown.Bryan explained all the options and gave us pricing for a new water heater. No hard sell at all.I would highly recommend Perfect Home Services for any HVAC problem in your home or business. They are easy to work with and are upfront about what your costs will be.

02:19 23 Sep 22

Renee and Frank were very professional and very thorough.I had a few questions as to what he was doing and he explained them all to my satisfaction.I would definitely use Perfect Home Services again.

01:07 23 Sep 22

Great thorough service

23:24 22 Sep 22

21:52 22 Sep 22

David was punctual, knowledgeable, and professional!

21:23 22 Sep 22

Jay was the technician and was outstanding. Professional, knowledgeable and courteous. Highly recommend.

19:57 22 Sep 22

Shaun came out a explained everything. He explained cost options which helped out tremendously. The repair was fairly quick and fit my budget. He took great care in explaining what he was going to do and options. Very satisfied.

17:30 22 Sep 22

recharged cooling system and it is not working properly, due to the fact that it looks like is a leak. In change of working with the AC the technician worked in the heater system for cleaning and tune up.

13:57 22 Sep 22

Good air and furnace system purchases

Daniel Detwiler

13:55 22 Sep 22

Nick was a personable and knowledgeable technician. He checked both our heating and cooling systems thoroughly. We had confidence in his work.

22:47 21 Sep 22

My boiler was 32 years old and needed a replacement. Jakub and his team were very professional, well-versed, timely and kind throughout the installation of my new boiler. I would 100% recommend them for those who need any type of tune-up, replacement or even just education on their own system.

18:17 21 Sep 22

Fixed my leaky washer cut off, Brent was knowledgeable and completed the job in a timely manner!

John Warkentien

15:17 21 Sep 22

Ladania Cunningham

14:54 21 Sep 22

Highly recommend great service

01:34 21 Sep 22

Very thorough and knowledgeable. Techs are friendly, patient, and upbeat. Will definitely use their services again.Services are more in depth than I am used to so take more time. This is a good thing!

00:56 21 Sep 22

William has been with us since day one of our plumbing issues. I couldn't have gotten a better guy to help us out if I picked him myself. He has been incredibly informative every step of the way. I'm so glad that I decided to go with Perfect Home Services.

23:22 20 Sep 22

Mohammed was knowledgeable, professional and an absolute pleasure to work with. Kept us informed and answered any and all questions. Great technician.

18:42 20 Sep 22

14:21 20 Sep 22

I had all my vents/ducts cleaned. The were efficient and very nice. Kept me informed of the progress and showed me before and after pictures. Nice company and employees. I will keep using Perfect Home Services for all my a/c and furnace work.

22:16 19 Sep 22

22:15 19 Sep 22

21:43 19 Sep 22

Always excellent service.

21:27 19 Sep 22

We had a routine inspection of our HVAC system and were very happy with the professionalism and thoroughness of the technician. Jashawn explained the system, the parts, and what he was doing. He took photos and presented different options for short and long-term care of the system. We are very pleased with Jashawn and the 5-star service he provided!

21:08 19 Sep 22

18:19 19 Sep 22

They called me saying they acquired my old HVAC service company and wanted to send a tech to do a free tune up of my system to try to keep my business. I agreed. The tech was friendly enough. Long story short, he made some false claims of serious problems with my system. He recommended replacement of the entire furnace and A/C system. I had another service company come out and do their own inspection and he did not find such problems. Due to that I gave a negative review here on Google.The service manager then called me to apologize and express his concern. He and another of his techs, Mike, came out to my house to check the systems for themselves and confirm there is no problem(maybe borderline low refrigerant.) They agreed most of the claims from the 1st tech were not correct. Fred said this is not what he expects of his team and promised to use this as an example in his training. While inspecting my A/C compressor, the power disconnect switch happened to fail. They replaced it for me without any charge as a way to say sorry for the troubles.I thought it fair and proper to update my review accordingly. Fred and Mike seemed to be very professional guys. Regardless of whether using Perfect Home Services or any other provider, I still recommend to get a 2nd opinion or bid when big $$$ repairs/installs are involved. Spending $150 for another opinion could save you thousands.

14:48 19 Sep 22

My Grandmother has been using PHS for HVAC maintenance and installation for years. She was originally a Statler customer way back in 1967 and has been following the owners ever since. When they were purchased by PHS, she naturally adopted their services. They have been out twice a year for regular maintenance on her AC and furnace. They may also service her boiler, but I can't be sure at this time. Recently, she needed a replacement for her 20 year old furnace. We had a small hiccup where she called the office to schedule a site visit for evaluation and they did not show up during their timeframe or at all that-day. We called an hour after the window had passed and they apologized profusely and made it better by scheduling for the next day. Scott came out to help us as promised and was there as early as he could be during the time-window. He spent a lot of time talking with my grandmother and made her feel heard. She is 94 years old and has many stories to tell and he was incredibly friendly, professional, patient, and kind. We want him out here to talk with her anytime we need an evaluation, going forward. He gave us a great quote and set of discounts to bring the price of a new furnace down to her desired price-point. She was extremely happy with his service and had no complaints (she is a tough British customer with high standards). He was able to get an install team out the next day at a nice, early hour. The crew arrived bright and early at the exact time quoted and was incredibly respectful of her property. They kept their workspace clean and were very friendly and professional in their work. Jeremy and his partner (I apologize for blanking on his name, he was a younger man, very well spoken and gunning for a promotion) were awesome installation techs and were obviously knowledgeable and again, respectful of her property. They rolled out a rug to keep the ground clean and free of scuffs and dirt, used shoe-wrapping while walking on carpet and tile, and spoke patiently with my grandmother while explaining how the new thermostat works. My grandmother is very squeamish with new technology and is used to physical buttons, so a touchscreen thermostat immediately intimidates her, despite the controls being the same. She needed the instructions explained to her multiple times and Jeremy's partner was patient and got better at simplifying his explanation each time. Great to see improvement during his work. Both techs were easy to work with and talk to, we had some casual conversation about HVAC while I was asking questions about heat pumps, geothermal, and other energy-efficient systems. Jeremy let me know they even do installs for those systems, so I will be considering PHS for my own use when I purchase a house, myself. Even if only for consulting. Thank you so much for your amazing services, we can't wait to continue doing business with PHS!

13:49 19 Sep 22

05:37 18 Sep 22

I've used them a few times. Most recently they sent me someone from HVAC with no. experience. He didn't even know how to operate the thermostat. In desperation to make money they will send out teenagers and inexperienced people. It happened to me with their plumbing and HVAC departments. I will never use them again.

22:39 17 Sep 22

Mike was very professional and answered all my questions. He arrived on time, was very respectful of my time and property and provided quotes for possible future projects. I would love to have Mike return and handle any future projects.

22:35 17 Sep 22

Kobe was a excellent technician. He was very pleasant and knowledgeable about the his job.

21:03 17 Sep 22

Helpful giving information and quotes on a new heater system

10:58 17 Sep 22

Great service

00:24 17 Sep 22

We had a full evaluation done of our heating and HVAC systems. Jashawn was very prompt , professional , and personable. He was also very knowledgeable and had many good suggestions for improvements without being pushy at all. Would highly recommend!

22:22 16 Sep 22

Very knowledgeable and did a great job

21:30 16 Sep 22

Robert was very helpful explaining the problems/issues surrounding our boiler in the hot water heating system.He offered possible options for solving the problems.

19:41 16 Sep 22

Andrew is a very nice gentleman. Very personable and genuine. His work is very good. Will ask for him for any more service in the HVAC system

19:30 16 Sep 22

Some of the best people I have ever worked with both professionally and personally. They did great work, were on time and worked at a fair price. 10/10 would use again.

Rudolph Robinson

19:16 16 Sep 22

17:36 16 Sep 22

Keith and John came out for a follow up to replace some 20 year old A/C wiring. Rerouting the new wiring under a room addition which is on a slab didn’t sound doable so instead they ran the wire in a manner which was the best alternative and is inconspicuous. Very professional job and they tested the system before leaving. I’m very happy with the job they did.

00:13 16 Sep 22

laura henderson

18:46 15 Sep 22

01:57 15 Sep 22

Professional

01:17 15 Sep 22

23:23 14 Sep 22

We have a very complicated boiler, and used perfect home services for Boiler maintenance. We’ve had several texts that have come out and didn’t know anything about our system, but Kurtis today was extremely knowledgeable, helpful, and extremely professional.. He tagged everything for future reference. And even cleaned it when he was done, he left it looking better than it did when he got here.

Bouvier Jackson

23:18 14 Sep 22

Very professional and listened to what I wanted to be done. 🤗

22:40 14 Sep 22

Perfect Home has great technicians but the customer service is absolutely terrible!Perfect Home is also extremely overpriced!! I had two other reputable companies give me estimates for the same exact furnace and air conditioner with warranty and Perfect Home was $6-$8,000 more!!!!!

19:17 14 Sep 22

joseph Casurella

19:14 14 Sep 22

Professional and punctual.

Virginia Buzenas

18:00 14 Sep 22

Very polite and informative. Listened and answered all questions. Came while I was at my husband's wake. They came in and started on there own did a great job.still there when I came home. Cleaned up beautifully and patient with me. Great guys. Thanks to them it was a small time with no heat. It snowned the next day. Thank you to perfect took one day from calling to go though checking appraisal to replacement. Bravo

Rachel Kazlauskas

02:08 14 Sep 22

Alandis was great. Very personable and knowledgeable. He explained everything he was doing and showed us. Very satisfied with his work.

22:44 13 Sep 22

Sean was professional,efficient and did a great job.

Carol Laskowski

22:35 13 Sep 22

Carlos Castelan of Perfect Home Services did a great job repairing my a/c system. Very courteous & thorough. Great job!

Anthony Narbone

21:30 13 Sep 22

Zach Zittle outstanding job thank you much

20:41 13 Sep 22

Jeremy and his colleague Devin installed a new furnace and thermostat and removed the old equipment. They used tarps/mats in the basement work area, which was greatly appreciated. The entire process and each person with whom I dealt was really good. Very professional, prompt and friendly.

19:22 13 Sep 22

02:22 13 Sep 22

The service technician Jake was very thorough and extremely knowledgeable. He took the time to inspect everything properly to diagnose my heating system trouble and presented several options. He really took the time to explain in detail the issues he detected. I highly recommend him.

00:58 13 Sep 22

Philippe Ifergan

20:59 12 Sep 22

Kameron was great! Very professional and clearly explained everything he was doing and gave me options and suggestions to keep my HVAC working efficiently. This company is great. Highly recommend.

18:48 12 Sep 22

They came for yearly cleaning of furnace. No cleaning was done. Then they tried to convince me I need a new furnace. When getting other estimates I found out the furnace wasn't cleaned and only one small part needed to be installed. Nothing was wrong with my furnace.

15:35 12 Sep 22

03:53 11 Sep 22

Outrageously expensive

19:18 10 Sep 22

14:06 10 Sep 22

Wonderful service. Got an estimate and they installed the next day. Everyone was very professional and extremely knowledgeable. Great company.

14:04 10 Sep 22

The furnace technician took numerous photos. He then used them to explain parts of the system & optional additional services that I could choose.

william johnson

13:32 10 Sep 22

The crew explained everything. Joe, Alex, and Stephan did a great job.

06:00 10 Sep 22

Jashawn was the technician that arrived at my business. He was extremely knowledgable, took time to explain the ins and outs of it all, explained the systems problem, and offered options. Jashawn was one of the most likable, and honest techs I've ever encountered. I will be using Perfect Home Services again, and requesting Jashawn by name. Thank you for the great service!

Kenneth Gene Waugh

00:07 10 Sep 22

Was just a routine seasonal maintenance call, but David did a thorough, professional job.

17:35 09 Sep 22

Teresa Stremlau

15:41 09 Sep 22

15:25 09 Sep 22

15:07 09 Sep 22

Every interaction I've had with this company has been excellent. From thier front office, to sales, to techs- everyone of them good people. Every service up to par. I will continue using them, and I'm an extremely satisfied customer!

00:28 09 Sep 22

19:06 08 Sep 22

Have an annual VIP systems maintenance plan covering AC, heating system, and plumbing. They do annual inspection of each system and give estimates on service that maybe needed and an assessment of the systems remaining life expectancy.They generally arrive on time with a call when they start their trip to you residence. They have each been nice to work with and educate you about conditions, options, and cost estimates.

06:38 08 Sep 22

Great install!! Stefan and Dan are a couple of knowledgeable and hardworking guys. We couldn't be happier!

20:21 07 Sep 22

Professional from start to finish. Service tech came out first and went over everything that needed attention. Scott the designer came later that day and went over all my options and pricing answered all my questions. Installers came out the next morning and installed the equipment without stopping answering my questions. They cleaned up after and went over all the details. I was very impressed with everyone and their professionalism. Highly recommend this company.

Anthony Gebarski

20:04 07 Sep 22

The experience was completely satisfactory. Professional, prompt, personable, and even as the company name says, "Perfect".

18:48 07 Sep 22

Fred the Supervisor made absolutely sure my satisfaction was met. Kevin Carillo who serviced my HVAC was great!

17:11 07 Sep 22

Herbert Klinenberg

16:39 07 Sep 22

Excellent Service.

14:52 07 Sep 22

Ms Lin w.I'd give William 5 stars. And Here's whyWilliam was On time, Clean. Friendly and professional. Seemed knowledgeable about product and service. He came to my home to unclog a drain in the furnace room. After explaining the problem from his assessment he got started and was finished in no time. I realize nothing is free and reasonable these days costs for this or that can go over the top. The cost to unclog a drain was a bit pricey. When you're in Need "Perfect Home Services" is the people to do it for my family and I. Thank you William.

19:48 06 Sep 22

19:11 06 Sep 22

Jashawn was an excellent service representative. Very professional and thorough.

Jonathan Gaspar

14:43 06 Sep 22

Jeshawn Weaver called me an hour prior to his time window of arrival and arrived on time. Very professional cool guy - knows what he is doing. He educated me about my HVAC system from start to finish of his session and provided his recommendation - not pushy, very practical, health-related (clean air in the home) advise. He identified the topmost recommendation and explained why. I would recommend him to other clients as he is best at what he does. Kudos to Jay (Jeshawn)!

01:25 04 Sep 22

Very through and respectful.

13:28 03 Sep 22

Thought we had issues with plumbing but tech advised us on what problem was.. so was solved without anything needed doing.He also checked water heater and advised us on options for later..very helpful and informative.. friendly and professional manner.Think our tech was John.Thanks

04:21 03 Sep 22

Professional, courteous

03:02 03 Sep 22

I have used Perfect Home services to install our HVAC system, water heater, and water softener. I was more than satisfied with their professionalism, product, and response time on all three occasions.

Audrey Wisniewski

22:27 02 Sep 22

Service was excellent! John checked out plumbing for any problems! Discovered a few things that need fixing and gave estimate!

21:33 02 Sep 22

John was thorough, professional, and did a great job. Clean up was also very good. He took the time to review everything and make sure all our questions were answered. Appreciated his work!

Gopisettyvvss Kiran

23:44 01 Sep 22

Adrian Allen is very dedicated and he seems know what he is doing. He explained me what all things to be taken care after the maintenance for my HVAC

20:27 01 Sep 22

18:46 01 Sep 22

Furnace and duct cleaning. The technicians were knowledgeable and friendly. The ducts looked 10 times better after the deep clean. I would definitely recommend this company!

17:03 01 Sep 22

Replaced a warranty pump, installed better water drain for AC and installed a wet switch

Anna Jakubowska

01:21 01 Sep 22

Jim & Robert came to do some work on my property today & did a fantastic job!Jim did an awesome job on fixing my leaky seal & flushing system issue. Very knowledgeable & efficient! Great service!!Robert did an amazing job with tuning up & doing a thorough evaluation of my HVAC System. Very informative in his explanation of potential problems in the future. Did a great job tuning up both indoor & outdoor components even though they were in very tight spots that weren't easily accessible. Also very knowledgeable & efficient.Wonderful experience overall!! Will definitely be using Perfect Home Services in the future & will recommend to friends & family!!! Amazing same day service!

16:32 31 Aug 22

Zach Horn did a fantastic job. Very thorough and professional.

14:38 31 Aug 22

Well done. Very friendly service

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