Reviews and Testimonials
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Jan Constance
Jan Constance
00:15 19 Mar 24
Used Perfect Home for the yearly Furnace/AC checkup. Mike looked over the Furnace, AC, humidifier and duct work, and reviewed it all with me and included pictures of his findings. Thanks Mike!
Jay Smith
Jay Smith
19:59 18 Mar 24
Keo Vongdy did a great job of servicing our equipment. I enjoy his upbeat manner and sense of humor.
Anna Raimondi
Anna Raimondi
15:48 18 Mar 24
We had Perfect Home Service, Inc installed our Furnace and AC unit last November.We signed up for an inspection and found our Heating System was not safe to use (it had a visible leak not visible from the exterior). The unit was 21 years old. Perfect Home installed a new one and our AC unit ( which was again 21 years old and we new was on its way out).From setting up the appointment, inspection, installation manager to the installations. The process was made easy. Our Sugar Grove Inspector commented on the good work, adding he hoped to see more work in our Town from this company.
Giuseppe Messina
Giuseppe Messina
13:56 17 Mar 24
My experience with perfect home service went great, this is my second time using them and let me tell them are a company that cares for their customer. My technician Brent was very knowledgeable and took the time out too explain everything too me, he was courteous and knows what he is doing, appreciate the excellent service, definitely will use them again.
Jason Slusher
Jason Slusher
21:00 16 Mar 24
Overall the customer service/experience was excellent. Incredibly courteous and knowledgable.
marc hettinga
marc hettinga
22:16 15 Mar 24
David Biriiac from Perfect Home Services just came out and was thorough, professional and gave me an accurate evaluation of my entire plumbing system. Thank you!
Glen Warczak
Glen Warczak
18:38 15 Mar 24
Martin Mcintosh was a true professional. Saw the problem and repaired it right away. Very impressed.Glen
Kathy Corona
Kathy Corona
14:13 15 Mar 24
Technician came to perform routine furnace maintenance last fall. He rigged the humidifier to test mode so water kept running. Tried telling me furnace and humidifier needed replaced asap. Conveniently they had appointment available next day. No thanks! Existing equipment still running fine. Scam techniques to sell equipment you don't need! Sad.
John McCoy
John McCoy
14:10 15 Mar 24
Lucas was personable and polite. Took time to make sure the issue was resolved completely.
Mark Niles
Mark Niles
18:44 13 Mar 24
Lucas did a very professional and thorough job on servicing our April Air Humidifier, Electronic air filter and air conditioning unit.
Brian Der
Brian Der
18:09 12 Mar 24
Thank you to Zach and Steve for being thorough and knowledgeable during your visit. Zach and Steve were very friendly and made sure I understood everything they were doing and made helpful suggestions.
Cathleen Conley
Cathleen Conley
14:38 11 Mar 24
Zach arrived on time and was clear about the current condition is my furnace. He shared photos of the components and clarified the condition of all components. He also offered some safety additions and was clear that the current condition of the HVAC did not require those additions. So I was free to decide whether or not to go with the additions at this time. He also discussed with me a concern I had about frequency of filter replacement.
Pam Meixner
Pam Meixner
14:09 11 Mar 24
Great service with a friendly personality!
John Partipilo
John Partipilo
17:00 09 Mar 24
My heat went out on a Saturday morning. A repair tech came out to my house in less than an hour and my furnace was running again shortly after. Dominic was very professional and explained every step of the process. I highly recommend this company. Great job, guys! Thank you!
Rosita Mickens
Rosita Mickens
21:30 08 Mar 24
Simply awesome job. I love Perfect Home Services. I will always use your company to serve my home. My guy, Brent is awesome 👌.
Tommy S
Tommy S
19:48 08 Mar 24
Excellent plumbing experience with Jorge! Super professional and took care of a potentially very costly repair job. Been using Perfect Home for many years, always happy with their work.
Mike Yerly
Mike Yerly
18:45 08 Mar 24
Annual fall furnace inspection. Always professional and conscientious. If an issue always explains in laymen's terms and options.
Katherine Buckley
Katherine Buckley
07:40 08 Mar 24
I’m a VIP member with Perfect Home Services.Today I had my annual air conditioner service done by Zack and Steve that was in training. Zack did excellent job training Steve for Perfect Home. I inform them that I was very happy to have TWO technician inspect my 5 year old air conditioner and 16 year old furnace. I would highly recommend both technician. Zack recommended me he service my furnace in 2021.
Carrie Gremillion
Carrie Gremillion
19:28 07 Mar 24
Alan and Dominick were my service techs , so personable, informative, and patient. Thank you for fixing my harness and helping me understand the issues, very kind. Thank you!Furnace repair
Joe Michalski
Joe Michalski
19:04 07 Mar 24
Perfect Home Services bought out our previous HVAC provider and has been maintaining our system… well. Need some plumbing work so had them out to quote. Brent Brown did a thorough review of our system. He provided a detailed explanation of what was needed and why. He was extremely friendly, professional, and knowledgeable. I felt very comfortable with his attitude and recommendations.
Linda Downes
Linda Downes
18:56 07 Mar 24
Lucas and Todd came out today for my AC tune up. They were on time and very presentable. Helped me with options for plumbing repairs. Would love to have them out again! 10/10
Lee Gualano
Lee Gualano
18:06 07 Mar 24
Excellent customer service, fair prices, professional technicians
Jason Birns
Jason Birns
17:36 07 Mar 24
As a business owner in a service industry company myself I can honestly say that Martin is a special employee and whatever he’s being paid it isn’t enough. Highly recommend both company and Martin.Thank you!!
Susan Gonnerman
Susan Gonnerman
17:01 07 Mar 24
Our technician, Brian, was exceptional! He was kind, informative and thorough. He even took the time to inspect other utilities in the house and help prepare us for when these items may begin to wear and what to look for. Thank you Brian. I highly recommend Perfect Home Services!
funmi faks
funmi faks
04:02 06 Mar 24
Perfect!!! Very knowledgeable about the product, very considerate. Got discount from Brent( very nice guy) overall, I love their services. I feel relaxed and confident in their work.
Larry Stoa
Larry Stoa
17:46 05 Mar 24
Lucas and Todd did a professional job on the hvac system checkup. They noted some items and gave a list of options to consider.
Victoria Derin Isikman
Victoria Derin Isikman
03:16 05 Mar 24
We had a water pipe burst and called a technician to fix it. However, the technician insisted on replacing the pipes, stating that it would take just ONE day and cost $4,500. I was shocked at the exorbitant price and felt that it was an act of greed. I mean, who charges $4,500 for just a day's work?
Jorge Plana
Jorge Plana
00:11 05 Mar 24
Great customer service and technician did a great job in the last service cal 3-4-2024.The company as whole is now running 🏃🏽‍♀️ at 💯 satisfaction. I own a Perfect Home Services VP subscription. It’s a great way to keep my units running at maximum performance. I truly recommend this service contract! Thank you 😊 .
Susan Quathamer
Susan Quathamer
21:56 04 Mar 24
We are very happy with the service. The service person was very thorough and also explained everything thing that needed to be done
Larry Sapieszko
Larry Sapieszko
21:16 04 Mar 24
Bob was great at explaining everything. Talked nicely so I can understand.
Karrie Donat
Karrie Donat
14:49 04 Mar 24
The plumber, Martin, from PHS that inspected our home's plumbing was excellent. He was on time, polite and exceptionally knowledgeable. He proposed several options to address our issue and provided pros and cons to help us make a decision. Thank you!
Jonathan Clark
Jonathan Clark
01:41 04 Mar 24
Brent came to inspect the plumbing. As always super friendly and professional.
Susan Anderson
Susan Anderson
18:02 03 Mar 24
Zach was very knowledgeable and professional throughout his visit to our home. We greatly appreciated him answering all of our questions thoroughly and was a wonderful technician to work with. We hope to continue to get Zach for all our HVAC needs.Susan Anderson and Sally Kuntz
Mark Thompson
Mark Thompson
23:29 01 Mar 24
PHS was very prompt (same day) and professional. I was made aware when the technician would be arriving. Had a periodic subtle odd plumbing sound that was quickly isolated to a faulty hot water circulation pump. In addition, had an expansion pressure tank added to help preserve the integrity of the plumbing system. No more wondering what strange new sound while laying in bed. Haunted houses are hard to sell.
Judith Meyers
Judith Meyers
01:32 01 Mar 24
Excellent service, professional, knowledgable and great communication.
Tom Gerst
Tom Gerst
01:22 01 Mar 24
Steven was very professional and took the time to answer all my questions. The install of our sump pump and battery backup went smoothly and we’re extremely pleased with his workmanship. Thank you!
Dione Durham
Dione Durham
18:58 29 Feb 24
I’m very happy with the service and expertise of Perfect Home Services. Mike was knowledgeable and explained what needed to be done. He made short term and long term suggestions which I appreciated. Highly recommended!!!
Piercarlo Ricossa
Piercarlo Ricossa
18:39 29 Feb 24
Great response time and customer experience, Zach Olson performed a full PM in the system and was done while I was working in my office. Very professional.
Debra S
Debra S
14:38 29 Feb 24
Thank you Martin for a friendly and professional tankless water heater annual check up. We highly recommend Perfect Home!
Virginia Buzenas
Virginia Buzenas
03:57 29 Feb 24
Very polite and informative. Listened and answered all questions. Came while I was at my husband's wake. They came in and started on there own did a great job.still there when I came home. Cleaned up beautifully and patient with me. Great guys. Thanks to them it was a small time with no heat. It snowned the next day. Thank you to perfect took one day from calling to go though checking appraisal to replacement. Bravo
Thomas Schoen
Thomas Schoen
21:30 28 Feb 24
I had a wonderful response from Brent Brown of Perfect Home Services, a plumbing specialist. Although I did not have a plumbing problem, Brent identified the source of my problem which I was able to fix on my own. Brent also offered a professional suggestion that could allow my water heater to last much longer. He is a very friendly and knowledgeable professional.
Dianne Caliendo
Dianne Caliendo
23:05 27 Feb 24
Michael Cerv did an excellent job of explaining the current condition of our furnace. He was clear and answered all question. Great to hear that our furnace was in good condition. We will request Michael again for our AC checkup.
Roberta Malloy
Roberta Malloy
23:45 26 Feb 24
Knowledgeable professional service technician.
Fuertes
Fuertes
21:35 26 Feb 24
Martin Mcintosh was absolutely wonderful! Very knowledgeable and honest. Thanks for all of your help and knowledge.
Andrea Lozano
Andrea Lozano
16:12 25 Feb 24
Perfect Home Services to the rescue once again! A tech was out within 3 hours of my call and had the problem solved shortly thereafter. He was polite and professional - explained the issue with the photos that he took and provided service options! Will definitely call them again!
Deanna Di
Deanna Di
03:18 25 Feb 24
On December 8, 2023, our furnaces were tuned up by Alex from Perfect Home Services. He not only checked and tested the furnace but also provided detailed recommendations. We are appreciated his time and patience.On February 6, 2024, the services technician Alex traveled about an hour to get to our property, checked on furnace in detail and provided a few repair options. We appreciated his professional services and suggestions. Also we thanked for office's quick arrangement on setting up an appointment.
Michael Hugo
Michael Hugo
23:15 24 Feb 24
David first repaired a leaking bathtub on day one to my complete satisfaction. His interpersonal skills are excellent and his work was perfect. Offered me options as to how to approach the issue, alerted me to the expenses of each option, and then went to work. At the close of that repair job I introduced him to my water heater and a dial that was damaged. When he looked at it, he immediately saw an issue. The unit was over 25 years old and had a substantial chance of breaking down and flooding the basement. I then ordered a new one and he came in the next day to install it with George. Both were outstanding in their work and cleanup and did an impeccable job with both the water side and the gas side of the project. Nothing but kudos for Perfect Home Services. They have done my HVAC and now this water heater. And all their installers and repair people have been excellent, friendly and careful in doing their work. After years of dealing with a hodgepodge of HVAC and plumbers--some good and some bad, I think I have found a company that I can count on. I added the VIP service for a nominal fee each year ($180) that will bring them out 3 or 4 times a year for maintenance without additional cost for the visit.
Kim Gonzalez
Kim Gonzalez
18:04 24 Feb 24
Perfect Home Services is the company that took over the business for Pustai Heating and Cooling in Griffith Indiana. One year later, Perfect Home Services made the decision to reevaluate their business and change their servicing area which is perfectly fine and good. However the way they went about it was horrible. I paid for their VIP service and was able to make an appointment to service my boiler furnace this passed December. On the morning of as I waited for the technician I received a call stating the appointment is cancelled and they no longer service my area. They said I would be refunded for the remaining amount on my VIP Service and hung up. I have yet to receive my refund. I received garbled voicemails stating a refund was processed to my account and was told to check my bank. Myself and my husband have checked our accounts as well as our credit card statements and no refund has been processed. I just called again and wait again.The cycle continues. Don't get me wrong we were very happy with perfect home services, their technicians were great, thorough and they documented everything and emailed you the invoices, notes, recommendation and images. Now I hope I can find another reputable company that services the South Suburbs . I get their business decisions, it is too bad for me because I do not live in the Northwest burbs. I highly recommend them if you're in their servicing area.I gave them the one star due to the issue of unfinished business.However I would definitely give them 4 star rating for their servicing.
Sheila Graham-Bell
Sheila Graham-Bell
16:25 22 Feb 24
Perfect home services was actually just what it says I was very impressed with all the knowledge that I received on my humidifier it was truly a learning experience you are never too old to learn something new thank you great service and dedication to the job please keep zach olson he was 10 stars
Albert Eisley
Albert Eisley
18:17 21 Feb 24
I needed to have 2 toilets replaced in my rental. Brent Brown from PHS visited and provided a comprehensive scope and quote, and Dustin Degroot from PHS followed up 2 days later with a professional installation. Both gentlemen were extremely helpful and courteous in carrying out their work.
Scott Miller
Scott Miller
16:47 21 Feb 24
PHS is great! Their techs are always thorough and detailed. Thanks, Martin McIntosh, for identifying and educating us on the relevant points of note while providing clear options on how to address each one.
Kathy McLaughlin
Kathy McLaughlin
14:17 21 Feb 24
My experience with Perfect Home Services was great!! I had two toilets replaced. Two plumbers worked efficiently and answered all of my questions. Their work was outstanding!
Glenn Brothen
Glenn Brothen
19:59 20 Feb 24
I was told that my furnace repair would cost $3,124 because the parts were not covered under warranty. I spoke with my usual HVAC company, the ones who installed the unit and he told me that the inducer motor and heat exchanger WERE IN FACT COVERED UNDER WARRANTY and the cost to repair would be $750. Also, beware of the photos of the damaged parts that are taken. They may not be of your unit. It may be someone else's unit. Seemed like a scam to me.
Jessica Bowen
Jessica Bowen
19:51 20 Feb 24
Joe was knowledgeable and informative. I had been trying to replace a faucet (cosmetic update) and have now discovered why it was so difficult... Looks like we're workin' with some creative DIY plumbing! 😬Joe laid it all out for me, fixed the immediate concern in a jiffy with interim measures and has detailed the estimate cost of some fairly critical repairs. Looking forward to getting it done right once I have some more room in my budget!
Judie Dudding
Judie Dudding
16:32 20 Feb 24
Mike was friendly and prompt. Explained everything well and thorough job..thank you
Eric Larsen
Eric Larsen
22:17 19 Feb 24
The technician, Michael, was professional, clear and honest in the inspection. He resolved the issue.
Anna French
Anna French
21:13 19 Feb 24
My heat has not been keeping up to the set temp. When Erich checked out the furnace, he found all sorts of things that the previous company did not catch and found a slew of "band-aids" that the previous company put on. He was super kind and informative. I learned more about my furnace than I ever did in the last five years of living here. He gave me detailed options to fix the problem and made sure I understood them all. Once they get the parts, they will be back out to fix the problem. Very grateful to have gotten such a kind, trustworthy tech to explain the whole process.
Donna Eisley
Donna Eisley
23:25 17 Feb 24
Brent Brown came out to give us a quote to replace two toilets in our home. On time and very friendly. Loved our puppy and even had treats for him. Brent was professional and explained everything. My in-laws referred him and the company to us since they have provided great service to them. 5 Stars 🌟 PS-During our visit we found out Brent is a Marine and we just want to say Thank you for your service! 🇺🇲
Wayne Blouzdis
Wayne Blouzdis
12:43 17 Feb 24
I can highly recommend this company and the way the furnace and air conditioning were installed. The installers were very good. As they worked and when they finished any questions we had were answered by them. They were careful in our home and cleaned up when done. This is the way that I feel about how these installers did the work at my home. I will now have a good furnace and air to meet the weather conditions. The maintenance inspection was done 2 years later and the checkup that was done was also very complete and any questions I had were answered.
Stephen Friedman
Stephen Friedman
22:06 16 Feb 24
On time, efficient, professional and courteous
Abbey D
Abbey D
04:38 16 Feb 24
Excellent experience. Mr. Zach Olson did a good job on the furnace and clean up after finishing. He patiently explained issues and listening to my concerns. I would recommend
Gina Colacicco
Gina Colacicco
19:10 15 Feb 24
Tech was knowledgeable, quick & informative.
Ken Anderson
Ken Anderson
16:11 15 Feb 24
Representative was courteous and very competent. His name was David Biriiac. He thoroughly explained everything he found.
Brian Mowcomber
Brian Mowcomber
18:58 14 Feb 24
READ THIS!!! WILL TAKE ADVANTAGE OF YOU!!Absolutely do NOT use this company!!Situation:1,000sq ft apartment with furnace out. Tech, Eric, quoted me $893.88 for inducer motor then recommended I spend $7,362.89 to "restore" the system. When I asked how much a new HVAC system would be, he said $12,000 - $14,000. I paid $4,900 to a competing company in 2021 for a new furnace and A/C in the adjacent same specification unit.Had my trusted HVAC guy make the journey out, he let me know he replaced the inducer motor and everything else is fine. Even if the entire system needed replacement it would be less than $6,000, even after COVID price hikes.Perfect Home Services will take advantage of your situation. Had I not known better, I could have been taken for a financial ride.
Erik Swanson
Erik Swanson
16:37 14 Feb 24
Great service! Fast and professional!
Dan Czarny
Dan Czarny
01:43 14 Feb 24
The service technician showed on time. He explained everything in detail for what had to be done. Was patient with my questions
Jan Sheldon
Jan Sheldon
20:09 13 Feb 24
Today Brian came for plumbing service. During The Heating visit 2 days prior, they shut off my hot water. Heating people need to leave my plumbing alone. Brian figured it out and reported the problem to the company. I went without hot water for 5 days because of heating personnel error
Paul Groth
Paul Groth
17:42 13 Feb 24
Brent Brown checked my plumbing today and he extremely thorough and customer oriented. Not only did he explain things to me but he even realized that my dogs needed to go out so he let them out (he did ask permission) because I had a work meeting. To top it off he even cleaned up after them. Wow, that is not part of his job but he was happy to do it. I highly recommend Perfect Home services and Brent.
Daryl Harris
Daryl Harris
21:56 12 Feb 24
Perfect Home Services stood by their work and addressed an airflow issue I had with my furnace. They took care of this per the warranty and the technicians did a thorough job making sure it looked good and the readings they were getting showed improvement.
B Davis
B Davis
21:16 12 Feb 24
Total professionalism. Couldn't ask for a better experience.
Melody Clinkenbeard
Melody Clinkenbeard
01:07 09 Feb 24
Serviceman, David, was very efficient, professional and friendly.
Barbara Schumacher
Barbara Schumacher
18:15 07 Feb 24
Larry Greenwich came out to the house today to do a routine maintenance on the furnace system that Perfect Home Services installed two years ago!! Larry was very thorough and checked everything out. I am pleased to report that all is well with the furnace. Larry did a great job!
Kim Ramsey
Kim Ramsey
01:07 07 Feb 24
I have had great experiences with Perfect Home. I found Francisco to be an excellent representative. 5 STARS!!! He has helped me these last two times working to keep my furnace and air conditioner in top shape. I am on the Perfect Home maintenance plan and find it to be well worth the money. Thank you Francisco!!!!!Kim in GH
TeA jAe
TeA jAe
23:54 06 Feb 24
It had been since 15JAN24 that my family (2 kids, 2 pets, 2 adults) had been without heat.Ivan and Dan just installed my new unit today (06FEB24) and it feels Great in my home, now.Thank you from some very appreciative customers.-The Brunos
Nadine Heinrich
Nadine Heinrich
18:51 06 Feb 24
Zach has been to my house before. He is very polite and takes time to explain everything he is looking for to ensure my boiler is running properly. A very nice young man.
johnnyjess28
johnnyjess28
03:26 06 Feb 24
8 years at our home and never had such a friendly, professional and extremely thorough cleaning and check up. If Zach hasn’t visited your home, you haven’t had your HVAC completely examined.
Larry Hughart
Larry Hughart
23:58 05 Feb 24
Very thorough, professional and friendly
Klaiden Sayyad
Klaiden Sayyad
23:08 05 Feb 24
Zach Olson he was very good he explain every thing to me a but service he did tuneup thanks
Eric Kramer
Eric Kramer
20:51 05 Feb 24
Zach Olsen explained eveything he was doing nicely. He pointed out things that needed repair as well tips on how to.keep the furnace healthy.
justin maguire
justin maguire
19:08 05 Feb 24
Excellent. Very thorough and super helpful.
Kim Rosselle
Kim Rosselle
19:04 05 Feb 24
Professional plumbing assessment and overview with recommendations as on potentially problematic issues. Highly recommend.
Levi Woods
Levi Woods
20:15 03 Feb 24
Recently I had an Issue with clogged pipes at my residence we called and the next day they were at my house diagnosing the issue. Brent brown and Jorge Mendez were the guys that helped fix the issue. they both were very efficient and got the issue diagnosed within 30 minutes. they both communicated the issue to me respectfully and well. an hour a half later they came back and completely fixed my issue. I was heavily impressed how quickly and efficiently they got the job done and how they were respectful of my me and my house. 10/10 service
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Perfect Home Services helps out Smart State Academy

Perfect Home Services Extends a Helping Hand to Daycare in A/C Emergency

Smart Start Academy in Plainfield lost their A/C in their daycare's newborn and toddler rooms on Monday afternoon. They had a company come out to repair it but had to order parts and were supposed to return the next day at 7am to do the repairs. They received a call from the company at 7:30 am and were told that they will not be able to make it until 9:30am.

When Perfect Home Services found out about it, our team supplied them with 3 portable a/c units in order to cool down the rooms and keep the children safe and cool on a day where it was exceptionally hot.

They, of course, were extremely grateful for everything we did. Smart Academy's director wrote to us saying, "I just wanted to send out a Big THANK YOU! To Prefect Home Services for all your help in our time of need. We would have been lost without you."


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