Reviews and Testimonials

Find Perfect service near you!

We’ve served thousands of happy homes.

And they’re so happy, they had to tell us about it! Want to know why Perfect Home Services is the right choice for your heating, cooling, and plumbing needs? Just take a look at what our customers have to say!

Anthony Deluco
Anthony Deluco
02:51 02 Dec 22
The technician was very helpful and professional.
Donna Marici
Donna Marici
00:18 02 Dec 22
If you harken for that "ol' fashion" type of business, look no further!!!! I have now used this company several times and I am extremely impressed! From the very beginning phone call with office staff, whom are very pleasant, to the end, when service call is completed, this company is exemplary! The service men were very professional & courteous! I would highly recommend this company!!!!!!After several service calls now with Perfect, I can gladly say my review still is as stated.
Mohsin Saeed
Mohsin Saeed
19:16 01 Dec 22
Technician was professional and very thorough in explaining everything.
ROB BORDAK
ROB BORDAK
18:30 01 Dec 22
Fantastic service by tech that came outHe was very helpful and thorough and very customer friendlyWould highly recommend and will be my go to company for everything in the future plus other places I oversee
Krissy Vinci
Krissy Vinci
17:35 01 Dec 22
I had the worst experience with them cleaning my furnace last year. They stopped the cleaning because they said the ac was leaking onto the furnace and I was better off buying a new one now rather than paying for the cleaning since "it was not possiblefor my furnaceto last through the winter". Then tried to convince me to save money by replacing my ac at the same time since repairing the leak "wouldn't be cost efficient due to the age of the ac". I got a second quote from a company that said my ac was not leaking, it was clearly just a water stain from when I had work done in the basement recently, and that the furnace appeared to be fine. Perfect homes never came back to finish the cleaning AND charged me for it. Now they are spaming my phone non stop to get me to schedule a cleaning for this year. I am getting calls and texts every week and they have been unresponsive to me telling them to stop contacting me.
Martin Pieler
Martin Pieler
16:24 01 Dec 22
Hector Garcia was very helpful, describing all the features of both my current furnace and looking to the future for my new furnace. He went so far as to offer me 3 programs for a furnace. I am very pleased with Mr Garcia's presentation and his timely explanations. I will call on him.
Brian Toonen
Brian Toonen
00:39 01 Dec 22
While PHS isn't the cheapest solution for home repairs, the quality of their people, service and products offsets that for me. I've continued to use their services for many years because they work with me to find a solution in the time frame I need. Interactions with their staff and service people have always been great, and I've never felt like they were rushing to get to the next job. If your needs are a short-term cheap solution, then PHS may not be what you are looking for. If you want something done right that will last, then give them a call.
Brian Washington
Brian Washington
23:41 30 Nov 22
Mr. Melia continued the outstanding customer service that I have become accustomed to from P.H.S. I was shown each detail of the issues with my existing HVAC system. The technician was extremely dedicated, knowledgeable and courteous in expressing safety precautions with a unit on it's last legs! I am completely satisfied with the results moving forward. The outcome was a new Bryant HVAC unit from P.H.S. that I couldn't be happier with!
Cindy Vaught
Cindy Vaught
22:47 30 Nov 22
They were prompt explained what they were doing every step. Very professional!!
Amy Jensen
Amy Jensen
22:01 30 Nov 22
Knowledgeable and kind technicians. They taught me several things I can do to increase HVAC performance
Chris Halsey
Chris Halsey
17:16 30 Nov 22
Nick was very professional and took the time to explain his assessment of our system.
John Bernardini
John Bernardini
04:43 30 Nov 22
New furnace and air conditioner
Peggy Ralphson
Peggy Ralphson
01:29 30 Nov 22
Called Perfect home services on Monday and they had a technician scheduled for home visit on Tuesday. Very good customer service. Technician came to the house on time and knew exactly what repairs needed to be made to the furnace. Would definitely recommend.
Sandy Anlar
Sandy Anlar
23:15 29 Nov 22
Jake is awesome! Knowledgeable, kind, prodessional and patient. Best rep ever!
Michelle Dunigan
Michelle Dunigan
23:09 29 Nov 22
Dwayne was exceptionally professional, informative throughout the entire process and pleasant. I greatly appreciated how he explained then demonstrated what I needed and why I needed it.
Carol Koenig
Carol Koenig
22:05 29 Nov 22
He comes in very professional let's you know what will make the system run better. No pressure on upgrades
tribe elyon
tribe elyon
19:52 29 Nov 22
Brian did a great job and was able to explain other benefits of membership.
Ralph McFadden
Ralph McFadden
14:40 29 Nov 22
Installed new 50 gallen water heater. Excellent service by Nathan
Janice L.
Janice L.
04:52 29 Nov 22
Jeffrey was very thorough and explained everything perfectly. (No pun intended!) He did a better job of checking our furnace's performance than any previous professional we've ever had, I think -- right down to noticing that our furnace's attached humidifier motor wasn't working. We had a great Black Friday discount for the tune-up, and will be calling Perfect Home tomorrow to ask them for a follow-up appointment with Jeffrey to install a new motor for the humidifier before Christmas, hopefully. At least a new motor is less expensive than replacing the entire humidifier unit, which he was kind enough to offer for us (as senior citizens) to save a lot of money.
Angela Scurlock
Angela Scurlock
00:21 29 Nov 22
Very good service, went over everything thoroughly.
Judith Scott
Judith Scott
22:12 28 Nov 22
Eric is awesome! He was dispatched because I was in need of my maintenance checkup and my heater wasn’t always coming on when called for. My units are 17 years old, and I knew it was time to think about replacement versus repair. He is very detailed and I was able to watch the entire visit while he was explaining everything that was in need of repair/replacement. To save time, he called the office and Jessica was able to book a salesperson (Chris) to meet with me that same night to discuss replacement options. I have been a customer with JNJ Heating and now with Perfect Home. I still receive the same high level customer focused service that is very important to me. I can highly recommend Perfect Home for their knowledge, experience and looking out for safety and what is best for me, the consumer.
Diane Habbley
Diane Habbley
21:50 28 Nov 22
Jim was knowledgeable, professional, on time and didn’t doddle around. Couldn’t ask for anything else.
Greg Novak
Greg Novak
19:53 28 Nov 22
Super easy scheduling and communication. James Pope was the technician that did the tune up for my furnace, he was very professional and knowledgeable.
George Pecho
George Pecho
16:54 28 Nov 22
Smith was awesome. Very thorough. Took many pictures and showed me what was going on inside my system. Explained what needs to be done in the future. He was a great technician.
Greg Lecas
Greg Lecas
02:57 28 Nov 22
The technician who came by was very thorough. Spent about 2 1/2 hours on check up/annual maintenance for two furnaces. Did have to replace a fuse. Would have given company 5 stars but they cancelled on me 3 times. Did make up for it, somewhat, by taking $50 off of bill for two of the CX appointments.
Bill Muhr
Bill Muhr
22:40 27 Nov 22
Furnace inspection was very thorough. Identified issues were explained clearly, with options for repairs and prices. Tech was polite, professional and knowledgeable.
valerie young
valerie young
01:08 27 Nov 22
The technician was very helpful and knowledgeable about what he was doing and make everything easy.
Mark G
Mark G
22:16 26 Nov 22
Very professional and knowledgeable!! The guy they sent was a guy a pro.
Alecia Ivery
Alecia Ivery
21:33 26 Nov 22
Brian explained everything very well and helped me weigh my options.
Rodney Wilson
Rodney Wilson
04:53 26 Nov 22
My service technician was awesome, explained everything step by step left no stone unturned...I will use them again & advise you to use them also!!
will C
will C
03:29 26 Nov 22
100X better than Four Seasons, in every aspect. They have a lifetime customer in me.
Joseph Trimble
Joseph Trimble
20:28 25 Nov 22
Found the problem with the furnace almost as soon as he looked at it! I was very impressed with his knowledge, professionalism and patience with my questions. I'll ask for him again whenever I have a problem.
Judie Dudding
Judie Dudding
16:00 25 Nov 22
Wanted to gas checked before using the fire in our new home. Very informative, thorough and friendly. Thanks Brent
Jim Pearre
Jim Pearre
11:58 24 Nov 22
Professional, friendly service. The technician explained everything clearly and answered all questions I had
Mary Weas
Mary Weas
10:12 24 Nov 22
Fall furnace check-up.A very thorough job done for me by friendly and conscientious technician.
JoAnn Roessler
JoAnn Roessler
01:36 24 Nov 22
We had hoped Steve could have gotten the humidifier to work as it worked last year. He help me understand the thermostat better.
denise sakyi
denise sakyi
22:50 23 Nov 22
Jashawn ( Dwayne) Weaver is an immaculate technician! He’s polite, professional, knowledgeable and passionate about his work. It was quite a delight working with him!
Roger Turco
Roger Turco
20:21 23 Nov 22
Nick was very professional and explained everything very well!
Jahnoi Anderson
Jahnoi Anderson
15:21 23 Nov 22
For a plumbing emergency, and was very thorough and quick in his inspection and then explained everything to us in Laymans terms, so that we understood everything that was urgent and were able to prioritize. Plumbing companies, and this is by far the only one that gave us as much information as we did with the James, which made it very easy to choose the appropriate solution and also have us a great price! Thanks again James and perfect homes
Michael Clark
Michael Clark
15:08 23 Nov 22
I can’t say enough about the customer-service experience. Everyone I dealt with, either over the phone or in person, is clearly focused on getting the job done right, on time and at a fair price. Having furnace or AC issues can be stressful, but they remove all the hassle and worries. Highly recommended.
Joe Sells
Joe Sells
14:01 23 Nov 22
James did furnace tune up today. Excellent service and explanations.Update: M showed up on Friday, installed a new 2 stage thermostat and went through all the various settings. What a difference. Getting the stage 1 heat now and the blower is now much quieter with stage 1.Well shucks. I bought this expensive fancy 2 stage variable speed furnace because I was told it would reduce the temp variances in my house (it doesn’t) and it would be quieter (it’s not). They did install a new 1 stage thermostat with it but maybe it should have been installed with a 2 stage thermostat. (It being a 2 stage furnace and all.) Maybe it’s just not configured correctly for best performance. Definitely was not configured for 2 stage ops on initial install. Oh well, at least it does as good a job as the 19 year old unit it replaced.
Robert Montoya
Robert Montoya
04:23 23 Nov 22
The crew was great. Professional installation and very good quality work. Worth every penny
Elizabeth Scott
Elizabeth Scott
00:55 23 Nov 22
Mike first came over 5 days ago for me to get a "second opinion" on a recent inspection conducted by another HVAC company. After spending a good hour+ thorough inspection of my water heater Mike concluded that the "bladder" inside the expansion tank apparently was defective-causing the water leakage from the boiler's overflow valve- and therefore would need to be replaced. He made a few adjustments to minimize the leakage until he would return today to replace the tank. He came this morning as scheduled, replaced the tank, added a metal band for added support (didn't have to but thought it best), cleaned up, all within an hour! I feel very confident in the work Mike has done for me. Highly recommend! Thanks Perfect Home Solutions!
G. Douglas Vanduan
G. Douglas Vanduan
21:48 22 Nov 22
I used this service to repair my heating system (radiator steam heat). Mike O. the technician did a great job. The attention to detail was appreciated and he did a great job of explaining what was wrong and how he would fix the problem. He also worked well into the night to ensure that things were done correctly.
Janice Daugherty
Janice Daugherty
18:37 22 Nov 22
There were professional men that knew their job did it quickly cleaned up after their self explained everything well. They were courteous
Robert Massa
Robert Massa
16:57 22 Nov 22
Very detailed and explained everything in a way I could understand. Acted with urgency and very helpful!
Rajesh Radhakrishnan
Rajesh Radhakrishnan
11:48 22 Nov 22
They were very professional in their dealing. They explained the workings of thermostat and other components very well. They tested every component.It’s nothing to do with their approach, but a downside I found is (1) the way the look of the new furnace finish and (2) how the condenser was left on the base of the already existing supporting frame, which I explain it below:(1) the foil tape that they used to plug the gap in the joins of the furnace ducts is sticking out, which is not giving a good finishing look. That part of the work appears to be kind of a patch work. They explained me that it’s as per the city code but i still feel that it could have made aesthetically looking better.(2) the size of the ac unit was bigger than the size of the existing supporting frame that was holding the old unit. They took out old ac unit but placed the new bigger ac unit on the existing smaller supporting base causing the new unit to appear sticking out slightly out of the base. Again, this also has an impact on the aesthetic aspect of the finishing look.Besides these two issues that affects the aesthetic look of the finishing work, everything was perfect including the start and the end of work, their professionalism, and cleaning the area after finishing work, etc. was perfect.
Nancy May
Nancy May
21:21 21 Nov 22
Prompt professional service. Extremely knowledgeable and friendly.
Samuel Mendenhall
Samuel Mendenhall
18:43 21 Nov 22
Rich was outstanding. His work was very thorough and he ensured the job was done right. I will definitely use him again.
Laura Spero
Laura Spero
17:34 21 Nov 22
Andrew was wonderful and I am grateful for all Perfect Home services throughout the years.
Traci Nixon
Traci Nixon
02:47 20 Nov 22
The serviceman was able to solve the problem in my home that did not have heat. He was so kind to assist in other areas.
Carol Jackson
Carol Jackson
00:37 20 Nov 22
I had a very great service and a very respectable young man thank you
Ihsan Gursoy
Ihsan Gursoy
20:47 19 Nov 22
We had furnace problems and called Pefect Home Services. I found them in Google and we live in Naperville.The lady who made the scheduling was extremely helpful and very polite. So, Thank you Katrina.Adrian Alan was our technician and he was extremely detail oriented. He walked me thru all his responsibilities that he needs to go thru one by one . Adrian included me and my son while he was checking the old furnace we have . he was explaining the issues he found out and he was showing it on his video screen very clearly. He also did a great job for cleaning and doing other maintanace work to make sure we will not have issues againThank you , Adrian.
Kinnari Saraiya
Kinnari Saraiya
20:35 19 Nov 22
Mike is very knowledgeable and did a phenomenal job with our furnaces. I would highly recommend him and Perfect Home.
Sophie Daly
Sophie Daly
19:08 19 Nov 22
Jake was thorough, professional, and extremely friendly! He took the time to explain every part of my furnace to me. A++++ service.
Manish Sharma
Manish Sharma
18:35 19 Nov 22
Thanks Robert , you did awesome job
Marshon Jones
Marshon Jones
13:13 19 Nov 22
Jason came out to my home to do a overall estimate of a new furnace job. He explained everything from top to bottom on what me an my family needed to make to best choice. It was no rush because it was cold in my house at the time.. So I'll give him 5 stars for being professional an being up front an knowledgeable of the product he is selling..
Jill Nastav
Jill Nastav
23:58 18 Nov 22
We can't thank Kobie enough! He saved the day! It is suppose to be 6 degrees tonight and to be without heat would have been a nightmare. He was professional, courteous and worked tirelessly to find the root of the problem, not just charge us for a temporary solution. He was the 3rd technician/company to work on our furnace and he found the problem that has been causing problems since last winter. We HIGHLY recommend, Kobie, and Perfect Home services.
Alan Gbur
Alan Gbur
22:09 18 Nov 22
Kobie, of Perfect Home Services, was very professional. He checked out my furnace in detail. When he was done, he showed me photos of what he checked and explained things to me using terms I could understand. I highly recommend this business.
Delores Matt
Delores Matt
20:46 18 Nov 22
Technician and salesman were professional and personable. Very helpful and compassionate.
Tim Naylor
Tim Naylor
20:38 18 Nov 22
BAD Experience! Called to get a quote and was told the process would be 60-90 minutes. Sales guy showed up laying on his tacky sales approach like a used car salesman for an hour. He presented us numbers that came in $2,500 more than another quote we had got for lesser equipment. When we told him we'd like to think it over and compare it to the other quotes, he didn't like that. Literally like flipping a switch, closed his computer and said have a nice day! Wanted to close the deal then and there, clearly in it for the commission... I will NEVER use this company and I will NEVER refer this company. We called thinking we were getting Orange Home Services, come to find out Perfect Home bought them out. There are plenty of other options... find another one!
Paul Jochim
Paul Jochim
19:43 18 Nov 22
David is very professional. He explained what he was going to do and told me why he was doing it. David showed me the video pictures of the items we talked about. Thanks David.
Kerri Johnson
Kerri Johnson
18:42 18 Nov 22
We signed up for the monthly membership when we bought our home. We had a “tech” out to perform our annual “tune-up” on our furnace. He got done, quoted us 10 grand on a new unit and ac unit bundle. He then informed us our furnace was emitting gas fumes and the levels were too high that he had to “turn off” the unit.We were now on a mission to figure out how to get 10k together. After applying for the financing, we were not approved. At this point we decided to use space heaters and fireplace until we get it together. Luckily we made it to summer okay.We then had a small leak in our basement and since we paid this useless service a monthly amount, let’s call them back over. Let’s give ‘em one more chance.A representative came by. He limped on one side, was a very large man, and was not nice at all. He went into my basement flashed his flash light on the pipe. Didn’t even touch it or anything. He quoted me 10 thousand dollars. And also said to wash our dishes in the bathtub u til we get the money together. Or our wall is gonna rot.At this point we had a family friend out to check the leak, it was condensation not a leak.Glad we didn’t waste 10kFall came quick. Our house was freezing. We get a flyer in the mail for our annual furnace check upI called the office that weekend to try to get some help. Maybe a manager could come hook it up for us, I have kids I need heat. After being placed on hold for 25 minutes, the girl came back and said since the furnace was shut off she can’t send anyone out and offered to get me to sales. Forget that.Yesterday we had another company out to look at the furnace. The gentleman told me I was his SECOND customer that day that Perfect home turned furnace off FOR NOW REASON. He said my levels were fine. He said he has no idea how they are still in business. He turned our heat back on. Not one issue. And heat is back on and cranking!!!!!DO NOT USE PERFECT HOME SERVICES
Jay Breitsameter
Jay Breitsameter
17:18 18 Nov 22
The technician was very knowledgeable and very thorough to the yearly inspection and maintenance of the HVAC
Lisa Marie Ernst
Lisa Marie Ernst
14:37 18 Nov 22
Shame on you forcing someone to use your service for new furnace and take advantage of them . Telling them repairs would be 6,000 to existing furnace. Then letting them believe a new one would be 9,000 when in reality it’s financed for 15 years so it would be over 18,000 plus interest , taxes and finance charges.
Weng V
Weng V
14:34 18 Nov 22
Zach was the guy who did the evaluation and he was very thorough. His great of explaining it to me though i dont know about it but the way he explain made me understand. Such a great and very helpful on stuff i dont have a clue
Carlos Hevia
Carlos Hevia
10:06 18 Nov 22
After a hiccup with the scheduling, they did get someone to my house same day, albeit much later than expected. One the technician did arrive, at the service was outstanding. The repair was simple, but James (JD) took the time to explain everything, did a thorough job, and was as courteous as I've ever seen. I would absolutely recommend both the company and the technician.
Kenneth Holmes
Kenneth Holmes
01:50 18 Nov 22
"J " was competent and knowledgeable about our furnace, he clearly explained the defects he found and explained our options.
Vanessa Harris
Vanessa Harris
22:16 17 Nov 22
My serviceman was Brent Brown? He checked the issues that I have with my plumbing and showed me what other issues need to be taken card of before he can start the extensive work that need to be done. I thank him for his time and input.
Garetti Govea
Garetti Govea
18:26 17 Nov 22
Overall I’m extremely satisfied with the service we received. Stephen and his partner were friendly and professional throughout the cleaning. I would highly recommend them!
Jas Sutt
Jas Sutt
17:27 17 Nov 22
Very professional and accommodating
Trish Patzer
Trish Patzer
01:20 17 Nov 22
Fred came to install a furnace humidifier. He was knowledgeable and professional. As far as scheduling and communication, this company is horrible. I called to schedule and did not receive a return call for several weeks. When I called again, they tried to schedule another quote, which I already had and I requested the same technician that I had at the last visit. That tech had left the company. We have the vip membership and have never had the same technician twice. I was told that Fred would be coming, who is a master technician. On the day of the appointment, more than 2 hours after the appointment time, another tech called saying he was on the way. When I questioned where the original technician was, he didn't know. Shelly, the person who organizes the technicians, admitted to sending Fred on another call and moving my appointment to another technician without contacting me or letting me know that it would be more than 2 hours past my appointment. Fred was a great technician. Unfortunately this company has gone down the tubes.Most likely canceling our membership.
Buzz Spike
Buzz Spike
21:10 16 Nov 22
Inspected furnace And replaced humidifier pad
Melissa Milligan
Melissa Milligan
17:57 16 Nov 22
Very professional explained everything thay he was doing
Joe Ryan
Joe Ryan
16:57 16 Nov 22
Mike was amazing and did great work
Victor Figueroa
Victor Figueroa
15:53 16 Nov 22
technician was clean and used booties on entry to home. Explained what process and suggestions. Overall happy with service.
Matt F
Matt F
11:00 16 Nov 22
Jeff, Dwayne and the other guy, (I forgot his name) we’re all great. They were fast, courteous, professional and answered my questions. I would definitely recommend your company and services to family and friends.
Lois Johnson
Lois Johnson
06:04 16 Nov 22
Kurtis Donald called when he was on the way. He explained everything that he was doing, and why. Told me what had to be taken care of now, and what could wait. I learned a lot about my heating system and felt safe and satisfied when he left.
Mark Thompson
Mark Thompson
02:13 16 Nov 22
PHS runs a "tightship". Very prompt, professional, I was made aware when the technician would be arriving. Michael was friendly, efficient and explained his findings. Definitely would recommend this company.
Cathy Schulten
Cathy Schulten
00:58 16 Nov 22
Yolanda did a wonderful job here today. I felt she was knowledgeable and honest. Unfortunately she is stuck fixing issues that previous PHS techs created. Thanks Yolanda!
Ashley Siffermann
Ashley Siffermann
23:56 15 Nov 22
I am so happy with Perfect Home Services. We called them to get a second opinion on the advice to get our furnace replaced from another company. They were able to come out the same day. The technician was incredibly thorough and explained/showed me everything that was going on with our furnace. They were able to tell me the advice from the first company to replace the furnace was incorrect and they saw no need for replacement. I will definitely be using them in the future!
Valerie Harker
Valerie Harker
22:09 15 Nov 22
Jamie is always great. Fixed a water sensor that detects water dripping in the pan. The furnace and humidifier are in a second floor attic. Good to prevent the pan from overflowing.
Laura Powell
Laura Powell
19:33 15 Nov 22
Andrew was fantastic! Very thorough and great at explaining things.
Kristi Kontor
Kristi Kontor
19:24 15 Nov 22
Excellent experience from start to finish! We had an ancient furnace and had a new furnace installed within 24 hours of calling! From service to sales to installation it was amazing service! I especially appreciate the discount for teachers!! I would 100% recommend Perfect Home Services! Thank you!
Cathleen Conley
Cathleen Conley
18:42 15 Nov 22
The water heater I had was of a discontinued size. We found a size 1 1/2 in. Larger that worked in my manu. home. Joe, the plumbing manager, helped to find the unit that would fit in that 23x24 in space. Nick and Aaron installed the unit and demonstrated the controls for me. Excellent solution to a surprisingly complicated situation.
Therese Sons
Therese Sons
17:04 15 Nov 22
I had follow up service call with Jake, as I thought I had a problem, and he explained everything to me and some more details about my system. He was professional and courteous. Very happy with the service. I would highly recommend their service.
big chris
big chris
15:27 15 Nov 22
Technician Jeff was on time and did an EXCELLENT job! Very professional and knowledgeable. Very impressed .
Robert Johnson
Robert Johnson
23:17 14 Nov 22
Alex my tech was prompt and super informative. Answered all my questions and took care of my unit. Extremely professional.
Mike Angelini
Mike Angelini
23:07 14 Nov 22
Very knowledgeable and prompt.
Johnathan Williams
Johnathan Williams
19:20 14 Nov 22
Great very knowledgeable about the situation at hand would definitely recommend to others
Tamekia Strickland
Tamekia Strickland
17:33 14 Nov 22
Great customer service! Katrina was wonderful and patient as I worked with tenants to secure a scheduled time. She took the time to answer all of my questions and triple checked details to ensure i have the best day and time that suited my needs.
ora simpkins
ora simpkins
17:24 14 Nov 22
So far so good, it is a work in progress. They took care of the problem. The nightmare is over. They did what they were hired to do. Thank you!
Jeordano Martinez
Jeordano Martinez
16:42 13 Nov 22
Excellent service by an excellent technician!
Chiquita Pyatt
Chiquita Pyatt
03:24 13 Nov 22
He was very informational and professional with the job that needed to be done
Marc Duchossois
Marc Duchossois
22:38 12 Nov 22
Good work all around. Took the time to do it right and clean up afterward - and on a Saturday!
Adis Alukic
Adis Alukic
21:21 12 Nov 22
If you need cooling and heating services in the Chicagoland area Perfect Home Services is a place to call, very reliable and affordable, for new furnace installation Joe is the man, they offer financing as well.
Michael Wilson Sr
Michael Wilson Sr
17:54 12 Nov 22
Jim cleaned and gave me some good advice on our furnace and ac unit. Jim was very nice and made me aware of alot o things I had not considered.
matt reed
matt reed
17:34 12 Nov 22
Awesome service, first HVAC person to thoroughly look for issues . Thanks!
Terry Elkin
Terry Elkin
04:42 12 Nov 22
My technician was diligent. professional and extremely helpful.
Kristin Frasca
Kristin Frasca
03:21 12 Nov 22
Technician Kobie did a fantastic job. He was professional and knowledgeable. He was thorough and showed us pictures of how the furnace was cleaned and his recommendations were honest & clearly communicated. In the future, we will request Kobie as our technician.
zal lat
zal lat
01:22 12 Nov 22
Jack is explained everything person that like to see everything is working in the it should be he treats customers like he do to himself recommending him
Elias Guerrero
Elias Guerrero
00:47 12 Nov 22
Robert was very professional and thorough. He explained what he was checking and made recommendations that we will follow up on. Robert also helped out with the AC in June, and his technical expertise was great then too.
Elizabeth Board
Elizabeth Board
00:24 12 Nov 22
Tony was very friendly. He was helpful and explained how he would handle our problem. He was very efficientWe were very pleased with their response. We called in the morning and they arrived just after the noon hour .Will use them again
Bonnie Tarry
Bonnie Tarry
20:17 11 Nov 22
I needed an unexpected emergency plumbing water main material verification for sale of my home. Had to be done within 24 hours. Very accommodating, helpful, understanding, & met my deadline.
Laura Andrews
Laura Andrews
18:09 11 Nov 22
I quit using Perfect Home Services because they don't service on Saturdays. I had to take time off of work to get serviced and I decided to go with a company that services on Saturday, otherwise, service was great. Too bad they didn't have Saturday hours.
Dwayne Jones
Dwayne Jones
16:47 11 Nov 22
Zach Olson was my technician and I thought he was very professional. You did a good job with cleaning my boilers and also explain in detail of the options I have for repair. When I am ready for further repair work I would like it to have Zach back to finish the job. Overall I am satisfied with the work that was performed
I must say, Patrick and the gentleman with him, sorry I didn't get his name, did a magnificent job. Clean , courtesy, respectful. Explained everything they were doing. I am very happy beyond words. Would have them out anytime. I would highly recommend them to anyone. After they were done went over everything. Were not in a hurry at all. Like some places. These are people you can trust. Great price also. Highly recommend them. Thank you for doing such a excellent job.
Barbara Flores
Barbara Flores
21:40 10 Nov 22
Kobie was very professional & so kind & thats what makes a businessas goid as it us. Thank you so very much!&
Donald Burnett
Donald Burnett
03:21 10 Nov 22
The installation was great the team was professional and courteous, very thorough when it was completed the installation was working properly
Devante Stevenson
Devante Stevenson
03:05 10 Nov 22
The guy named Dwayne that came out was on point. He was great explaining everything to me in detail. He was overall nice and respectful. I recommend them for sure.
Andrea Tsakopoulos
Andrea Tsakopoulos
22:04 09 Nov 22
Tony was awesome!!! Knowledgeable and very very helpful! Can’t thank him enough for going above and beyond to help my mom out.
dorian a. green-martin
dorian a. green-martin
22:01 08 Nov 22
Dwayne very professional was great
Tonya Jefferson
Tonya Jefferson
19:47 08 Nov 22
Great service!!! The technicians name was Jim came out and gave me advice about saving water.Thanks Jim
Amy Sanford
Amy Sanford
01:07 08 Nov 22
Cleaned boiler and installed new thermal couplings
April Love
April Love
20:35 07 Nov 22
I usually only prefer to write positive reviews, however, after my recent experience with Perfect Home Solutions I have decided this needs to be said. The technician came out to inspect our high efficiency boiler. He pointed out that the compressor tank needs to be replaced due to to some leaking. Apparently the exhaust pvc is leaking as well. The quote to replace these two things was absurdly high even though it’s still under warranty. Upon further inspection this technician then tells me that the heat exchange needs to be replaced as well and due to the high cost of replacing that part we might want to consider installing an entirely new boiler altogether.We have had 2 other companies come out since and both have said the Perfect Home Services technician was trying to rip us off. The only thing that needs to be done was the compressor tank, which was replaced at no charge because it is in fact under warranty. I will never recommend this company to anyone and I do plan on contacting the BBB because taking advantage of people like this is just wrong.
Taco Sauce
Taco Sauce
18:52 07 Nov 22
Great job very knowledgeable !if possible please send him everytime I need a service call.
LaTonya Colbert
LaTonya Colbert
22:37 04 Nov 22
Very happy with the service. Jamie Ratkay did a great professional job at explaining the problem and fixing the problem. I’m really glad I called Perfect Home Services. I will definitely use them again for their services.
Linda Kojich
Linda Kojich
20:35 04 Nov 22
Kobi came to clean my furnace and to change the pad in my humidifier today. He was on time, professional, friendly, knowledgeable, and respected my home by wearing shoe covers. Kobi did a great job!
Jenise Ervin
Jenise Ervin
16:50 02 Nov 22
Keith was thorough, knowledgeable. Shared information about the age of my furnace and what parts have been replaced and which had not. Showed me where to find my filter and ad iced getting a humidifier.
Robert Bionaz
Robert Bionaz
12:11 02 Nov 22
Jonah was personable and professional. He made some adjustments which will make our furnace more efficient, carefully explained the details of the service call, and answered all our questions.
Elaine Shaw
Elaine Shaw
22:43 01 Nov 22
HVAC Specialist Jonah Johnston came to our home and immediately made us feel that we were in good hands. He made us comfortable and explained everything in detail.
Ann Williams
Ann Williams
20:18 01 Nov 22
I just used this service today on Halloween..... Tony was very professional and explained and showed me things that he was doing on my furnace.....so far I like the company and their services
Carol McMichael
Carol McMichael
23:03 31 Oct 22
Dewayne replaced the furnace motor that had been making a loud vibration noise. Furnace now runs very quietly, no more vibration noise. Great, attentive service. I couldn’t be happier.
Shane WhoShOtYa2375
Shane WhoShOtYa2375
22:51 31 Oct 22
Excellent in all areas would recommend this company to anyone looking for hvac services!!!
Carol McMichael
Carol McMichael
22:48 31 Oct 22
Dewayne replaced the furnace motor that had been making a loud vibration noise. Furnace now runs very quietly, no more vibration noise. Great, attentive service. I couldn't be happier.
Bryan Ford
Bryan Ford
23:48 29 Oct 22
Satisfied with service performed. Repairman very knowledgeable about hvac system and suggested various options
Tracy Apolskis
Tracy Apolskis
03:51 29 Oct 22
Jake was the technician that made the service call. Very professional and informative. Took his time answering my questions and explaining furnace parts and there function and maintenance.
James Jankauskis
James Jankauskis
23:22 28 Oct 22
Kobie was very professional and did a good job. He explained what he found. Very satisfied
Barbara Stroder
Barbara Stroder
02:03 28 Oct 22
1) Tony was extremely professional and skilled.2) He was on time, polite, and answered my questions.3) He appeared well trained.
Christine Robinson
Christine Robinson
01:22 28 Oct 22
Technician was very thorough and explained the problems to us.
Ruth Johnson
Ruth Johnson
15:31 27 Oct 22
Very professional explanation done completely and clearly
Ve LewisProfessor
Ve LewisProfessor
19:06 25 Oct 22
Very prompt and courteous technician!Provided a diagnosis of the problem along with a solution.
From scheduling to repairs, my experience with them was the best! Kurtis was amazing! I would refer them to everyone.
Judy lee
Judy lee
14:33 23 Oct 22
Alex was absolutely professional, on time & very knowledgeable…… he made me feel comfortable
Corvette Christmas
Corvette Christmas
04:23 23 Oct 22
Also use them for AC repair, great service be. Kobie was amazing.
Marcus Brown
Marcus Brown
15:47 22 Oct 22
I good with timing, performance and endurance.
James McDowell Sr
James McDowell Sr
13:48 22 Oct 22
Very please with the tech knowledge and professionalism
RaeDT
RaeDT
19:29 21 Oct 22
Jonah Johnston was very personable. Explained exactly what he would be checking, showed me before and after pictures. I used Pustai previously so I was comfortable using Perfect when I found out they had acquired Pustai and a lot of their techs. I will be calling again for my other service needs as well.
Brianna Peternell
Brianna Peternell
16:47 21 Oct 22
Great service! He didn’t try to sell us anything unnecessary! It was easy and quick to make the appointment. The tech was very nice and professional! The problem was fixed on the same appointment!
george greer
george greer
15:14 21 Oct 22
Jonah was very thorough and repaired my furnace quickly.. when he first came to my door I was taken by surprise at his youthful appearance, don’t let looks deceive you this young man is very good at his job!!
Angela Johnson
Angela Johnson
19:37 20 Oct 22
Very fast and good quality. Friendly service
Dee Jay
Dee Jay
19:56 19 Oct 22
Jake was on time, polite and quite knowledgeable. Jake asked appropriate questions and promptly answered mine, arriving at a great solution. Thanks, Perfect Home Services! I do highly recommend this company.
Pat Petrie
Pat Petrie
13:42 19 Oct 22
Kevin was very professional and completed the service quickly
Jennifer Chandlers 8
Jennifer Chandlers 8
00:40 19 Oct 22
Vert responsive. Called the night before and technician was scheduled for next day to take a second look at loud noise.
Franklin Johnson
Franklin Johnson
17:16 18 Oct 22
Dwayne did a fantastic job! He was very thorough with explaining the process and the services he provided. Even helped me schedule duct cleaning for my home. I highly recommend Perfect Home Services!
Richard Tounshendeaux
Richard Tounshendeaux
16:01 18 Oct 22
Jake was very informative and professional. Will use this business again.
Deonta Pennington
Deonta Pennington
02:24 18 Oct 22
Extremely professional and find the problem without rushingHappy i contacted this company after having 6 different companies not finding the problemThank you
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