Reviews and Testimonials

Perfect Home Service employee greeting client

We’ve served thousands of happy homes

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19:27 26 Sep 23

The entire appointment was great as indicated above. The phone reminders were great. Q, the tech was friendly and answered all of my questions. He was very thorough. I would highly recommend Perfect Home

Nicole Martin

01:19 26 Sep 23

I am an RN but still consider myself in the service industry (a necessary service). Therefore, I value and truly appreciate when I receive excellent service. This company has provided excellent service in every encounter I have had with them. From scheduling my furnace tune up, to realizing I needed a new furnace (the old one had a crack), to figuring out my air compressor would probably be going soon (I decided to replace both), every step of this process has been phenomenal. Each representative and technician has been polite, knowledgeable, and honest (I did my research on the info I was given). I literally got the red carpet service; they put down red carpet runners over my carpet so mine would stay clean. My warranty is good for the next 10 years, so I look forward to having a relationship with Perfect for at least that long. 😊

Jaime Villasenor

01:10 26 Sep 23

Had an AC Tune Up performed. My interactions with company representatives were very good and the tech that came out did a great job explaining what he did and the condition of my HVAC system. His work & inspection seemed to be thorough and communication was good. It would be 5 stars if initial scheduling was sooner/more timely and if appointment time window was more certain -- at least on the day of the visit. I almost had to cancel due to this uncertainty.

Scott S

21:41 25 Sep 23

Good customer service and techs who know their job well.Update: They recently rezone and don't service many areas anymore so you may want to use a more reputable company such as Van Drunen that service many communities and affordable.

Matt Salutric

17:32 25 Sep 23

Martin was excellent. I feel very confident moving forward with the recommended steps.

Aaron Malone

16:40 25 Sep 23

Is very professional Answers all questions that you a** always going to step in above so appreciate it.

Larry p

21:20 23 Sep 23

Tech arrived on time and was very thorough and efficient

Fred Austin

16:36 23 Sep 23

I was very pleased with the service from Perfect Home Services.

Brad Berman

20:18 22 Sep 23

Steve was through and through the consummate professional and very polite. He got us a great price on the part we needed and we are very satisfied so far.

K H

20:15 22 Sep 23

Joe the plumber came to our house on the same day we called him.Very professional, he knew what to do and went to work immediately.Thanks Joe!!

Michael Hugo

19:53 22 Sep 23

David first repaired a leaking bathtub on day one to my complete satisfaction. His interpersonal skills are excellent and his work was perfect. Offered me options as to how to approach the issue, alerted me to the expenses of each option, and then went to work. At the close of that repair job I introduced him to my water heater and a dial that was damaged. When he looked at it, he immediately saw an issue. The unit was over 25 years old and had a substantial chance of breaking down and flooding the basement. I then ordered a new one and he came in the next day to install it with George. Both were outstanding in their work and cleanup and did an impeccable job with both the water side and the gas side of the project. Nothing but kudos for Perfect Home Services. They have done my HVAC and now this water heater. And all their installers and repair people have been excellent, friendly and careful in doing their work. After years of dealing with a hodgepodge of HVAC and plumbers--some good and some bad, I think I have found a company that I can count on. I added the VIP service for a nominal fee each year ($180) that will bring them out 3 or 4 times a year for maintenance without additional cost for the visit.

Jim Scott

17:32 22 Sep 23

Zack Olson performed our fall preventative maintenance service on our furnace today. He was professional, knowledgeable and thorough. Very pleased with the quality and value of his service.

Steve Rasmussen

21:04 21 Sep 23

Technician very professional and knowledgeable

Shawn Renaud

19:21 21 Sep 23

Furnace and AC Tune is a great benefit to the VIP program.Q was pleasant to talk to during his visit.

Colleen Cuisinier

16:50 21 Sep 23

Great job. Came out the same day. Very pleased with the results.

Richard Roy

18:16 20 Sep 23

Used them for years as a VIP client and they will no longer include a water heater flush as part of their plumbing visit because my warranty on the tank expired. Tech claimed they no longer flush tanks with plastic valves that are not covered by warranty, hard to believe they aren't flushing older tanks anymore. Appointments take too long to schedule and high pressure sales tactics are often utilized. Always trying to sell some part or something on every visit.

Andy T.

21:19 19 Sep 23

Technician is knowledgeable and explained everything thoroughly. Respectful too.

Bob Loughman

20:37 19 Sep 23

Excellent and thorough maintenance check! Michael Cerv was incredibly friendly and professional! He explained everything to me!

Teresa Stremlau

20:06 19 Sep 23

Professional and informative service by both the company and service technician

Blake Cavazos

22:34 18 Sep 23

The tech, Erick, was awesome. Friendly and knowledgeable. Would recommend him anytime.

Julie Hancock

18:57 18 Sep 23

My technician, Mohammad, was super knowledgeable, polite, and informative!! Definitely recommend..

Mike Land

22:08 15 Sep 23

Got my yearly maintenance done on furnace and A/C. Very fast, friendly, and professional. They took the time to explain every step and made sure I saw all of the results. Looking forward to working with them in the future.

Melissa Milligan

21:08 15 Sep 23

Very professional explained everything that needed to be done. Made sure we understood everything that was going to be involved in putting it all in.

Mary Jesic

19:39 15 Sep 23

If you have money to blow..use them. I needed the flow valve replaced and they told me it would be a little over $800!!!!! Got it fixed by someone else for $150..part included.

Brian Myers

19:01 15 Sep 23

They took over my local heating and air company a few years ago and I bought their 2 year maintenance package. Everything was fine but now my maintenance package had expired and when they came out to look at my air conditioner they found issues, not only with the air conditioner but the furnace also. I got the air fixed but now they're telling me my furnace was installed incorrectly and will be over 2500$ to fix. The furnace and air are only 3-4 years old and they didn't find any issues until my maintenance contract was over. They don't honor any warranties from the company they bought who installed my furnace and basically told me im SOL. Based on other reviews I've now looked at it seems to be a reoccurring theme, they take over a company, then come in and say there's issues that they need to fix with outrageous prices, making you feel helpless. I advise to stay away. I feel like I've been scammed and taken for a ride.

Eric Pyle

13:56 15 Sep 23

The service was great, Zach Olson was our tech. He was professional, explaining what was being done and answering any questions that i might have had. We were very pleased with everything.

Mark Thompson

23:02 14 Sep 23

PHS runs a "tightship". Very prompt, professional, I was made aware when the technician would be arriving. Had a new furnace installed...took about 6 hours. Definitely would recommend this company.

Steve Westerlund

19:24 14 Sep 23

Company technician was prompt, thorough with testing and inspecting my furnace, and courteous, direct, and a delight to interface with. Great service!Update 3/19/2020 - Same comments apply to my review from before. This is a great company that has great service!Update 8/30/2021 - Same comments apply to my review from before. Excellent techs and services they provide.Update 3/7/2022 - Jake Sinyard analyzed and performed my HVAC services with 100% accuracy and explained all aspects of what was required to keep my system within warranty specs. Great tech that got everything done in his visit today.Update 6/15/2023 - Outside fan operating erratically was 100% analyzed and fixed by tech Robert and I am so happy with his logical and friendly approach to service. Thanks, Robert!Update 6/19/2023 - Outside fan found to be operating erratically again and tech Larry analyzed the intermittent issue to be caused by the TXV component. He back ordered the part on 6/20/2023.Update 7/11/2023 - Part TXV arrived for installation on 7/6/2023 by tech James and the original issue is now nonexistent, great teamwork by the techs helped to resolve this elusive and intermittent problem. Thank you, Larry and James!!!Update 9/13/2023 - Furnace failure reported this morning and received response on-site before noon. Dominic resolved the issue and isolated 2 other issues that needed repair and was complete and out the door before 1pm. Great analysis and repair thanks to Dominic's experience and proactive analysis. Thanks to Dominic!!!

Eric Kozlowski

19:22 14 Sep 23

Update post on September 14, 2023Dustin came by to install a new water heater for us today and did a fantastic job - explained what he was doing and did clean and quick work. Another great experience!Update post on September 11, 2023Martin came by for our annual VIP plumbing inspection today and did a fantastic job - very knowledgeable and personable. I learned a lot about what was going on with the plumbing in my house and Martin did not pressure me into buying anything that I didn't need. Excellent work!Update post on September 6, 2023Francisco came by for our bi-annual VIP inspection today and did a fantastic job. Keep up the great work Perfect Home Services.Update post on August 30, 2022Jesus came by for our bi-annual VIP inspection today. He kept the streak alive - another great tech! Keep up the great work Perfect Home Services team :-)Update post on March 28, 2022Joel came by for our bi-annual VIP inspection today. He was great - very professional and did a great job of answering questions and explaining what he found. Fortunately, since we keep up with our HVAC system, Joel did not have much to recommend to us. Overall, very pleased with Perfect Home Services as every tech who has come to our home has been fantastic.Update post on March 11, 2021Dennis Fau came to complete preventative maintenance on our AC unit to make sure we are in good shape for the summer. He did impressive work - shared with us a component we could have added onto our AC unit for a reasonable cost that could extend the life of our relatively new unit. We decided we would like the part installed and Dennis completed the work quickly and cleanly on the same day. Keep up the great work Dennis and team!Update post on February 7, 2021Bob came by to install a new Ecobee thermostat today (-8° on Super bowl Sunday). He was great! Worked quickly and cleanly. He was also very knowledgeable, personable, and polite. I highly recommend Perfect Home Services because of their top-notch techs, like Bob. Interestingly, learned today that Nest thermostats have a battery that dies if they are not wired in a certain way - not a problem with the Ecobee.Update post on September 17, 2020:Brent B came by today to perform an annual plumbing inspection that is part of the service package we had purchased with our furnace and AC back in February. He called ahead to let me know what time he would be at my home to complete the inspection, and arrived on-time.Upon arrival, Brent was very friendly and got to work quickly. During his inspection, he noted that one of our sump pumps was beginning to wear, so recommended a replacement. We agreed with his assessment and he was able to complete the work on the spot. Not only did he replace our sump, but he did a fantastic job of sealing off the sump well - it is very clean, looks great, and got rid of the smell of sulfur we used to get while doing laundry.I highly recommend Perfect for plumbing services, and don't hesitate to ask for Brent B as he did an amazing job.This is the second time we have used Perfect Home Services in 2020 and I am overwhelmingly impressed with the staff's professionalism and excellent work.Original Post from February 2020:Kyle R came by first to help troubleshoot the issue my wife and I were having with our furnace. He was very helpful and thorough in his explanations of the issue and our options to resolve.We decided a whole new heating and cooling system would be best for us. Kyle R was able to get an installation lined up the same day.Joe, Brandon, and AJ came out to complete the install. They were all very friendly and professional. They worked quickly and cleanly, and our heat was up and running in no time.We were incredibly pleased with our entire experience with Perfect Home Services.

Lidia Uribe

16:25 14 Sep 23

I’ve been using Perfect Home services for about a year or so. All the technicians have been very knowledgeable and not pushy salespeople. They have been great about sharing their knowledge to give me all the options to make the choice that’s right for me. Martin was my latest tech and he was very willing to answer all of my questions. Will definitely keep utilizing their services

Tarek El Ali

16:13 14 Sep 23

David is excellent. He has a great work ethic and feedback

Jeordano Martinez

22:59 13 Sep 23

Excellent service by an excellent technician!

sashana cajuste

22:35 13 Sep 23

Brian Bruce, was amazing, he walked into my house and immediately knew where the issue was coming from, this guy know is stuff, honest, very informative, will definitely request him if there is ever an issue again.

Debbie Murphy

20:30 13 Sep 23

Excellent service and very helpful,knowledgeable,pleasant, precise. Best service I have ever had. Explained everything and I feel very secure and happy with everything.

Robert Thomas

19:44 13 Sep 23

Brent came to fix the running toilet. Surveyed the situation. Repaired it in record time. Excellent job!

Madeleine Smith

17:27 13 Sep 23

They did a very professional and thorough job👍🏻👍🏻

Teresa H

08:52 13 Sep 23

HVAC installers were courteous andprofessional. Maintenance technician Zach was very thorough, addressed all our concerns.

james ko

20:16 12 Sep 23

Martin was very knowledgeable, professional and friendly, and took the time to explain my current system and his recommendations in a manner that i could understand. excellent customer service! Thank you Perfect Home Services!

Fred Harms

14:57 12 Sep 23

Outstanding! Arrived early, and was extremely professional. Can’t say enough good things about them definitely use them again.

Justyna B

22:01 11 Sep 23

Fast reliable service, very professional and they try to help you the best they can.

Larry Sapieszko

21:47 11 Sep 23

Bob was great at explaining everything. Talked nicely so I can understand.

Vincent DeFranco

19:43 11 Sep 23

Francisco did a great job, checking everything and giving me updates as he went along.

Frank Yaeger

17:23 11 Sep 23

Technician was very professional. He knew what part to bring after I told him what was going on with the furnace. appreciate the quick response from your firm

Mike Padgett

16:24 11 Sep 23

Even though we have an on going issue of moisture somewhere in our plumbing wall, perfect home services are accountable, professional, and have upmost integrity to make sure the issue we are facing is resolved as a team.

Elizabeth Dagres

21:15 10 Sep 23

Jeff was amazing and went above and beyond to help me out. He knew I had bad experience last year and he did everything in his power to make sure that didn't happen again. Thursday he came out and was told Saturday my AC unit will be replaced and got a called Friday said that a team is coming out today (Friday) to fix it. It was amazing!Steffan and Ivan were awesome! They were fast and efficient and so kind. I couldn't of asked for a better team of installers. Thank you to Jeff, Steffan and Ivan for making this experience so incredible and just doing everything you can for customer satisfaction. Thank you again!

Steven Namnick

15:01 10 Sep 23

Everything was perfect. On time, professional, great product, and excellent service 👍

Jennifer Tillotson

14:15 10 Sep 23

The young man who did our air conditioning inspection/tune up was amazing!!! He was super polite, professional, kind, helpful and thorough. He was excellent at explaining everything he was doing and made comments about things that were/may be a future concern. He even made an adjustment/repair that makes our unit even more energy efficient which we greatly appreciated. Please make sure to acknowledge this man's excellence and reward him with a generous raise!!! 🙂 Thank you!

Ta-teh Ku

20:39 08 Sep 23

I am VIP member, but has to wait three month for regular checkup appointment. Then, I was told it’s too cold to run the AC diagnosis. Ended up with Visual inspection only for both AC and furnace.

Albe

19:47 08 Sep 23

Toooo much for replacing two leaking cartridges and unplug tub. Time took 2:30 hours.

Melissa Nelson

19:10 08 Sep 23

Sink drain rodding and bathtub drain rodding was done. David was punctual, courteous and professional. He explained everything as he went along and was done in a timely manner. I’m so glad I’m a vip member of perfect home services. The membership has already paid for itself.

Robert Wendt

16:15 08 Sep 23

The service man was very pleasant . He knew his business and provided me with options. Done quickly and professionally. Only the price seemed a bit high. But maybe I’m a bit out of touch when it came to that.

SCOTT ENTLER

21:01 07 Sep 23

outstanding service Brian was super

Gina Petit

18:27 07 Sep 23

My tech Zach was great was very patient with me and helped me with my questions.

Ron Jamieson

18:18 07 Sep 23

Robert was fast, professional, and did a fine job. I am a long-term customer with Perfect Home and Robert is an example of why I stick with them

Pam Meixner

16:43 07 Sep 23

Great service with a friendly personality!

Dwight Morrow (DW)

15:57 07 Sep 23

Great professional service. Resolved issue with my Navien system right away. Also called before coming so that I was ready for the visit.

Rani Giani

23:51 06 Sep 23

Technician was helpful in explaining what needed to get done and was very thorough and detail in his service.

Suzi Larson

21:33 06 Sep 23

Q came and did my annual air conditioner and furnace ready for winter. Was very polite and professional. Would recommend him.

Mike B

21:25 06 Sep 23

Muhammad is a excellent technician. He is very knowledgeable and will answer your questions and give suggestions regarding your HVAC service. If your looking for a HVAC technician Muhammad is your guy you won't be sorry.

Paula McMillion

21:05 06 Sep 23

Thanks Brian for a working disposal !

Walter Barber

20:11 06 Sep 23

Very thorough and careful - Explained everything well

Jim Williams

19:53 06 Sep 23

Andrew found the problem right away and fixed it.

Sharon Rishel

19:53 06 Sep 23

Kyle B was very professional, took his time to explain and show us how to run our furnace/air condition to have it be more efficient. It was nice working with him and appreciate him the time to work with an older couple.Thank you Kyle... Great job

Tara Rogers

16:48 06 Sep 23

Brent came out yesterday to determine where the leak was coming from and was spot on. Took care of it quickly today. Very professional and friendly. I definitely recommend for all your Plumbing needs.

TimNance Misiura

14:59 06 Sep 23

Great service. On time and very professional

Tom Langefeld

00:40 06 Sep 23

I can’t say enough good things about our experience. From Jake who came out first to try and issues with our 40 year old furnace. He tried everything but ultimately suggested it would cost significant dollars. Jeremy came out the next day to assess our house and provide a recommendation on sizing for a new furnace and A/C unit (20 years old). Jeremy was very professional. Explained his assessment and then offered three solutions. Very reasonable. Pete annd Ivan did the install. They helped solve a space problem to perfection. The system has been running for week. System provides very even temps throughout the house. I’d go to Perfect again in a heartbeat

Robert Baer

17:36 05 Sep 23

They where on time, and arrived when promised. Tested systeem found problem, repaired problem

Robert Baer

16:53 05 Sep 23

Service man was very considerate & polite.

Carm Scanlan

16:50 05 Sep 23

Technician explained water heater thoroughly

Bart Mcguinn

20:04 04 Sep 23

Technician Zachary had outstanding troubleshooting / problem solving abilitiesZach was personableoverall job well done

Josh Pniewski

18:02 04 Sep 23

Our service tech. Muhammad was phenomenal. Timely, friendly, helpful, a big thank you from our home!

Mary Revis

15:21 02 Sep 23

Technician, Zack, performed his inspection and maintenance in a most professional manner, explaining what he was doing, why and how as he went, encouraging us to observe and question. Very polite, very knowledgeable, very informative. Recommended business.

Himadri Patel

14:04 02 Sep 23

Kyle came out to service our furnace. He was very informative, knowledgeable and professional.

Michael Mutrie

19:21 01 Sep 23

Martin was very professional and thorough - explained in detail every inspection.

Yeilyn Schmidt

15:46 01 Sep 23

Great customer service. Staff is courteous, Knowledgeable and efficient.

Gerry Cyzen

01:40 01 Sep 23

We had our AC serviced today and we are very satisfied with the good quality, value, professional and on time service of service technicians. Will recommend Perfect Home.

Nicholas Gaitan

20:28 31 Aug 23

Zach was extremely knowledgeable, polite, and professional. I probably asked more than the normal details. He explained about the inner workings of the hvac system and explained why certain parts impact the system as whole. I certainly will be requesting him again for any service needs. Five Star Service.

Diane Meadows

16:10 31 Aug 23

Great service. Very friendly and informative.

shashi harwani

19:16 30 Aug 23

no star. service is very poor. dont honor their own warranties. we gor relay switch fixed by perfect home services just three weeks ago. it supposed to be part plus labor, part is only $30.00 they charge $400 + , stop working after three weeks, call them they say get check your well, if they say its switch then we come and fix it. not reliable at all. fraudualent company.

Roberta Malloy

21:07 29 Aug 23

Knowledgeable professional service technician.

18:58 29 Aug 23

I am very satisfied with my first time using Perfect Home Services. David explained everything we needed for our plumbing repairs and gave us quotes right away. The VIP Membership for our HVAC & Plumbing system is a great program offer as well. From our first call to set an appointment to our initial visit , all was very professional ! Reliable and nice

Jon Hanson

16:41 29 Aug 23

Detailed and flexible consultation, left us with several options and recommendations along with the full picture of what's going on with our system.

fritz

23:39 28 Aug 23

Perfect home services did it again!! They always come through with professionalism and great products. This time it was plumbing needs! Thank you to the team!

Y C

22:42 28 Aug 23

Good service. Friendly technician.

Jason Wagner

17:28 28 Aug 23

Very helpful and friendly - would certainly recommend and will use their service again.

Pete Edwards

02:13 28 Aug 23

We’ve been a long time customer of Perfect Home Services. PHS arrived at my home to repair my air conditioning in less than 24 hours after the evening I called for service Alex was my Tech today. He called ahead and arrive on time, he was courteous, professional and knowledgeable. Alex had my AC problem identified and corrected in less than 20 minutes. He also did research and discovered my unit was still under warranty and so there was no charge for the part. Thank you Alex.If you’re not using Perfect Home Services, you should be. It a great organization.

Gerald Sullivan

18:06 19 Apr 23

Very good polite informative inspected plumbing

Eric M

20:52 04 Apr 23

Perfect Home Services called me earlier in the year since i was a customer of theirs to say i was upgraded to their VIP Program for a year which included free AC Tuneup among other stuff. I called to schedule my appointment today and out of nowhere they said they no longer service my area. I even mentioned that my neighbor had one of their vans in their driveway last week. They said we are sorry, this is a recent thing? How do you upgrade loyal customers for a year to VIP and then cancel it like that just because as an after thought they decide not to service an area anymore? It is very unprofessional and they are going to lose a lot of customers. There used to be honor in businesses treating their loyal customers, but apparently not this one.

Gloria Villanueva

22:44 03 Apr 23

5 stars for Chris M. who was sent to service my furnace. He explained what he was doing to find the problem. Problem solved and will be sure to ask for him in particular when I need any servicing on the HVAC unit in the future.

Hánah M.

03:27 15 Mar 23

We always get great and quality service with PHS. The whole crew that put in our new AC and furnace was knowledgeable and professional, but I was especially impressed with Jeremy Crawford and Jonah. They were extremely polite, personable, and pleasant.

Robert Rowell

21:46 10 Mar 23

We had a furnace tune up on ou Trane XV95. Their technician, Alex, was very professional and friendly. He answered all my questions and showed me the photos of the internal furnace parts. He was very thorough.

Esther O

22:10 09 Mar 23

Kevin I. was my Tech and he did a great job!!

James DeVault

19:05 07 Mar 23

The sevice tech Alex was wonderful did a great job. Outstanding customer service. Thank you

Diana Shulock

02:37 01 Mar 23

Great Service - went above and beyond getting are heating system like new again - we really appreciated the attention to detail and added instructions to make our heating system better - Thank you very much!

Gwendolyn Smith

22:12 27 Feb 23

Satisfied with service and suggestions. Excellent customer service on telephone.

Elizabeth Oberman

20:48 27 Feb 23

Excellent service! Both gentlemen were very knowledgeable & professional. Had a few different projects & they were able to finish all in one day. I am very pleased & if I could give them ten stars I would!

Luis Garcia

21:19 21 Feb 23

A very professional people on time in a very satisfied I give five stars thank you for the service Mr Lee is very professional worker

Michael Siano

18:14 21 Feb 23

Did a great, thorough job, involved me to educate on the process and support our needs.

George Charnley

17:34 17 Feb 23

Brent was great! Came the diagnosed the issue and took care of it quickly. Was a true professional! I will definitely request Brent for any and all my plumbing needs.

Artemese Grant

16:37 17 Feb 23

My technician Jarrett was very thorough with my service process. He helped me to understand what I needed for my furnace to work more efficiently, as well as what would make me and my family safe. I also really appreciate the options he presented to me for future services as well.

sam phonlasouk

03:47 14 Feb 23

Cam was very professional and thorough in explaining the root cause of my furnace maintenance. He came back two days in a row to make sure the function and maintenance cleaning was done properly. The Perfect Home service crew also did an amazing job cleaning my air ducts as well.

Marcus Brown

00:12 14 Feb 23

I good with timing, performance and endurance.

Daniel Barron

19:32 08 Feb 23

Mo was awesome. Great service and professionalism.

Lillian Marmolejo

23:19 02 Feb 23

I was very happy with the honesty and service that everyone gave .Truly grateful and will use again when needed

Vanessa Harris

21:16 01 Feb 23

My serviceman was Brent Brown? He checked the issues that I have with my plumbing and showed me what other issues need to be taken card of before he can start the extensive work that need to be done. I thank him for his time and input.

Crystal Fiedler

21:49 27 Jan 23

Anthony was prompt, worked efficiently and showed me all of the details. A very pleasant person to work with.

Mike Popplewell

02:45 25 Jan 23

They were prompt, had a great promo price for our first service call from them, and she explained the procedure for replacing filters as she did it.

Malcolm Lewis

19:54 23 Jan 23

Very professional and thorough took their time checked everything I'm very appreciative

Alexandra Bara

16:19 23 Dec 22

They replaced our boiler and water heater within 3 days of calling them to check up on our old boiler. All this was done a couple days before Christmas. They were all very professional and responsive and did an awesome job. We will be staying with them for regular maintenance on all our heating and plumbing needs.

Lashunda Shavers

00:13 22 Dec 22

Chris was our technician, he was superior. I am so glad I got the VIP package there are so many perks. He explained in detail what our options were, how to extend the life of our furnace, when to think about getting a new one. I am so happy with the services and most importantly the technician. Thank you Perfect Home Services. I will be referring everyone and definitely request Chris.

Terrence Morgan

22:38 21 Dec 22

Good honest work. Something that’s hard to find now a days.

Sierra Collins-Jackson

21:44 21 Dec 22

Great company, the repair technicians Pete and Lee where outstanding and very professional. They replaced the water reduction valve on my mother's steam boiler and stayed to make sure the system was running. I highly recommend this company.

Tiffany Hall

21:08 20 Dec 22

Very professional and accurate 👌

will C

16:52 20 Dec 22

100X better than Four Seasons, in every aspect. They have a lifetime customer in me.

Amber Hacker

01:33 20 Dec 22

Great company and the technician Tony was super helpful and great to work with

Jeff Fuzzynutz75

17:58 17 Dec 22

The technical Kobie was fantastic!! Very professional, very knowledgeable about his craft. Took the time to show all the repairs and explained what each repair was. Highly recommend!!

Lindsey Krassel

20:50 15 Dec 22

Working with perfect home services has been very easy. They are always on time, quick to provide service, and professional. We had Brian Elston come out this morning for a tune-up of our furnace and he was very thorough and professional. Highly recommend PHS

Sam L

17:40 15 Dec 22

Great service, quick, and Kobie explained everything in detail that needed attention.

Debra Baxter - Garrett

01:00 15 Dec 22

I was not able to use the service at this time. I received an estimate.

JOANN WOODS

20:56 14 Dec 22

Zack was very professional. He answered all my questions. Showed me all the work he did and clean and discarded the old stuff. Great attitude.material .

Lucille Banks

01:26 11 Dec 22

I am very impressed with the work Kobe did. He explained what was done in a very simple and knowledgeable way. The young man is going somewhere in life. He takes a lot of pride in his work. I would love having him come back again.

Wayne

21:14 10 Dec 22

Tony M, the HVAC tech, was very personable and very efficient. Annual tune ups completed with minimal issues to watch in follow-up.

Cathy Crayton

19:39 10 Dec 22

Kobe arrived early and began his diagnostic testing and was able to determine the problem. Kobe's explanation of what caused the cold air to persist were salient and precise. I inquired about other items and he responded with the same professionalism. I was so very pleased that I decided to utilize their premium package for plumbing and HVAC maintenance. I highly recommend this company for emergencies and prevention needs. 5*****

Autumn Moss

17:37 10 Dec 22

Service was professional and proficient. Techs (Joe and Tony) were very knowledgeable and courteous. We also had a consultation with Joe for new furnace and AC unit. He was thorough and laid out all of our options in a way that we could understand, very concise. Prices were reasonable. We will definitely be using their services again.

Gary Pieters

20:27 09 Dec 22

Alan was very thorough and knowledgeable in his boiler check-up

Karin Jurek

18:56 06 Dec 22

Excellent, professional service

Brian Washington

23:41 30 Nov 22

Mr. Melia continued the outstanding customer service that I have become accustomed to from P.H.S. I was shown each detail of the issues with my existing HVAC system. The technician was extremely dedicated, knowledgeable and courteous in expressing safety precautions with a unit on it's last legs! I am completely satisfied with the results moving forward. The outcome was a new Bryant HVAC unit from P.H.S. that I couldn't be happier with!

Cindy Vaught

22:47 30 Nov 22

They were prompt explained what they were doing every step. Very professional!!

Michelle Dunigan

23:09 29 Nov 22

Dwayne was exceptionally professional, informative throughout the entire process and pleasant. I greatly appreciated how he explained then demonstrated what I needed and why I needed it.

tribe elyon

19:52 29 Nov 22

Brian did a great job and was able to explain other benefits of membership.

Angela Scurlock

00:21 29 Nov 22

Very good service, went over everything thoroughly.

Greg Lecas

02:57 28 Nov 22

The technician who came by was very thorough. Spent about 2 1/2 hours on check up/annual maintenance for two furnaces. Did have to replace a fuse. Would have given company 5 stars but they cancelled on me 3 times. Did make up for it, somewhat, by taking $50 off of bill for two of the CX appointments.

Alecia Ivery

21:33 26 Nov 22

Brian explained everything very well and helped me weigh my options.

Rodney Wilson

04:53 26 Nov 22

My service technician was awesome, explained everything step by step left no stone unturned...I will use them again & advise you to use them also!!

denise sakyi

22:50 23 Nov 22

Jashawn ( Dwayne) Weaver is an immaculate technician! He’s polite, professional, knowledgeable and passionate about his work. It was quite a delight working with him!

Michael Clark

15:08 23 Nov 22

I can’t say enough about the customer-service experience. Everyone I dealt with, either over the phone or in person, is clearly focused on getting the job done right, on time and at a fair price. Having furnace or AC issues can be stressful, but they remove all the hassle and worries. Highly recommended.

Janice Daugherty

18:37 22 Nov 22

There were professional men that knew their job did it quickly cleaned up after their self explained everything well. They were courteous

Nancy May

21:21 21 Nov 22

Prompt professional service. Extremely knowledgeable and friendly.

Traci Nixon

02:47 20 Nov 22

The serviceman was able to solve the problem in my home that did not have heat. He was so kind to assist in other areas.

Carol Jackson

00:37 20 Nov 22

I had a very great service and a very respectable young man thank you

Marshon Jones

13:13 19 Nov 22

Jason came out to my home to do a overall estimate of a new furnace job. He explained everything from top to bottom on what me an my family needed to make to best choice. It was no rush because it was cold in my house at the time.. So I'll give him 5 stars for being professional an being up front an knowledgeable of the product he is selling..

Jill Nastav

23:58 18 Nov 22

We can't thank Kobie enough! He saved the day! It is suppose to be 6 degrees tonight and to be without heat would have been a nightmare. He was professional, courteous and worked tirelessly to find the root of the problem, not just charge us for a temporary solution. He was the 3rd technician/company to work on our furnace and he found the problem that has been causing problems since last winter. We HIGHLY recommend, Kobie, and Perfect Home services.

Alan Gbur

22:09 18 Nov 22

Kobie, of Perfect Home Services, was very professional. He checked out my furnace in detail. When he was done, he showed me photos of what he checked and explained things to me using terms I could understand. I highly recommend this business.

Jas Sutt

17:27 17 Nov 22

Very professional and accommodating

Shamari Walker

11:32 17 Nov 22

I have great experience with this company when my A/C went out they came out and fixed the problem. And Now gave me a great rate on keeping my furnace clean and running

Matt F

11:00 16 Nov 22

Jeff, Dwayne and the other guy, (I forgot his name) we’re all great. They were fast, courteous, professional and answered my questions. I would definitely recommend your company and services to family and friends.

Valerie Harker

22:09 15 Nov 22

Jamie is always great. Fixed a water sensor that detects water dripping in the pan. The furnace and humidifier are in a second floor attic. Good to prevent the pan from overflowing.

Kristi Kontor

19:24 15 Nov 22

Excellent experience from start to finish! We had an ancient furnace and had a new furnace installed within 24 hours of calling! From service to sales to installation it was amazing service! I especially appreciate the discount for teachers!! I would 100% recommend Perfect Home Services! Thank you!

Therese Sons

17:04 15 Nov 22

I had follow up service call with Jake, as I thought I had a problem, and he explained everything to me and some more details about my system. He was professional and courteous. Very happy with the service. I would highly recommend their service.

big chris

15:27 15 Nov 22

Technician Jeff was on time and did an EXCELLENT job! Very professional and knowledgeable. Very impressed .

Robert Johnson

23:17 14 Nov 22

Alex my tech was prompt and super informative. Answered all my questions and took care of my unit. Extremely professional.

Johnathan Williams

19:20 14 Nov 22

Great very knowledgeable about the situation at hand would definitely recommend to others

ora simpkins

17:24 14 Nov 22

So far so good, it is a work in progress. They took care of the problem. The nightmare is over. They did what they were hired to do. Thank you!

Kristin Frasca

03:21 12 Nov 22

Technician Kobie did a fantastic job. He was professional and knowledgeable. He was thorough and showed us pictures of how the furnace was cleaned and his recommendations were honest & clearly communicated. In the future, we will request Kobie as our technician.

Jojjo Azdou (Bogayo)

01:22 12 Nov 22

Jack is explained everything person that like to see everything is working in the it should be he treats customers like he do to himself recommending him

Elizabeth Board

00:24 12 Nov 22

Tony was very friendly. He was helpful and explained how he would handle our problem. He was very efficientWe were very pleased with their response. We called in the morning and they arrived just after the noon hour .Will use them again

Judith Ganz “Jude” Radosevich

00:44 11 Nov 22

I must say, Patrick and the gentleman with him, sorry I didn't get his name, did a magnificent job. Clean , courtesy, respectful. Explained everything they were doing. I am very happy beyond words. Would have them out anytime. I would highly recommend them to anyone. After they were done went over everything. Were not in a hurry at all. Like some places. These are people you can trust. Great price also. Highly recommend them. Thank you for doing such a excellent job.

Next Reviews

Perfect Home Services Extends a Helping Hand to Daycare in A/C Emergency

Smart Start Academy in Plainfield lost their A/C in their daycare's newborn and toddler rooms on Monday afternoon. They had a company come out to repair it but had to order parts and were supposed to return the next day at 7am to do the repairs. They received a call from the company at 7:30 am and were told that they will not be able to make it until 9:30am.

When Perfect Home Services found out about it, our team supplied them with 3 portable a/c units in order to cool down the rooms and keep the children safe and cool on a day where it was exceptionally hot.

They, of course, were extremely grateful for everything we did. Smart Academy's director wrote to us saying, "I just wanted to send out a Big THANK YOU! To Prefect Home Services for all your help in our time of need. We would have been lost without you."