Reviews and Testimonials

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2 days ago

I love the work and workers from Perfect Home Services! I feel their work is honest, competitively priced, and thorough!
Amanda Sirvatka
Via Google
2 days ago

AC was out for over three hours on July 3 and sump pump which was cycling at least twice a minute was out as well. Back-up failed to activate in addition which meant wading pool in basement with a height enough to extinguish pilot.
Did not realize there was no hot water until some time later.
Ryley arrived and saw the.light indicating the pilot was not on and relit it.
Was informed it did not involve a match and long reaçh tool to get it back either.

Scheduled heating to cooling conversion. Compressor would not activate and examination showed capacitor and another component not functioning. Refrigerant in ,system found to be type that is discontinued. These multiple items plus system age, this unit installed in 2006, resulted in recommendation to replace system.
Received quote to install new system and placed deposit with installation promised for next day.
Next day waited for call indicating arrival time but nothing arrived until 8:30 pm. When informed this would likely take 5 hours, suggested this be done.next day.
Crew arrived shortly after 8:00 am and quickly commenced with the replacement
Lot of in and out activity as the inside unit and outside units were replaced. Finally about 1:30 pm the AC installation was completed and satisfactorily tested.
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Replaced water heater that was installed in May of 2022. Either anode rod and / or thermostat failed meaning that within about 30 min water exiting hot faucet was luke warm.
Repair for both would be around $1,500. Replacing water heater would be around $1,600. Benefit of replacing was that warranty would be reset to zero
Installed without problems and back to having hot water later in day.

Typical spring remove cover from outside unit. Shown photo of inside of outside unit with capacitor that was leaking and had corroded wires, required replacing.
A/C ready for summer cooling with minor hiccup. Was cheaper than replacing entire system.

Temperature in house, 64, meant go from cooling to heating. Thermostat that was slightly more than 1 yr old would not activate.
Keith came by and it did the same for him. He then got a replacement unit and after it activated was in working order. House is now at comfortable temp and coats can be set aside.
Keith indicated to watch it for a few days and if not working at time of scheduled maintenance visit, he will take care of it.

Fall tune-,up
Mike began by inquiring how system was running, was zI experiencing any problems, informed him of recent thermostat failure, and any concerns.
He then went to work on system and only time I saw him was when he reset the temperature. Next time I saw hi was when job was finished. He put cover on AC Units then wrote hi is report.
He returned with stack of photos and recommendations. A thorough job and helpful recommendations.o

Persons inspecting my solar installation noted smell of gas in basement. Nicor tech identified 3 places at water and one in dryer supply where leaks occurring.
PHS tech replaced shut off in gas line to dryer as original was in place since 1980!
PHS tech replaced T-fitting, elbow and union in line supplying water heater.
PHS tech also recommended replacing pump tank adjunct to laundry sink because pump has twisted and jammed float switch causing pump to run constantlyDeferred later repair owing to timing and cost issues.
Water heater had been installed in May of 2022 and apparently the connections were not adequately tightened. Bummer, because these leaks could have led to more serious problem,
Dave Beyerl
Via Google
3 days ago

Tony Karim was the tech sent to our house to fix our air conditioning. He was fantastic! He came in the evening and was able to figure out what was wrong quickly. He showed us the problem and explained how he was going to fix it. He worked quickly and got our air conditioning up and running. We’ve had techs out for tuneups since 2021, when we had our unit installed, and he is the best and most knowledgeable one we’ve had.
Terry
Via Google
3 days ago

Mike arrived on time for the annual A/C check up tested the system made sure A/C was in excellent condition answered all my questions Thank you Mike
Jack ; B
Via Google
3 days ago

I had my annual furnace check-up today. This check-up insures me that I will not have any issues this winter. Niko Hernandez came on time, had his usual biggest smile and performed the furnace tune-up by checking all critical parts. Checking is not just looking, it means testing for electrical properties necessary to run the furnace. He reviewed his findings and make recommendations for upgrades. He was very professional and not pushy. Great Service again from Niko Hernandez and Perfect Home Services.
edward Maslowski
Via Google
3 days ago

Zack Olson came out to service our air conditioner. He was thorough in checking out all the possibilities and quickly determined what the problem was. He explained all of our options, made sure we understood, and answered our questions. He was polite, professional, and very knowledgeable. We would definitely recommend him to others.
Greg Soohov
Via Google
4 days ago

Tony Karim was responsive, knowledgeable, and efficient. Highly recommend him as a technician. Also, great sense of humor and very respectful.
Brendan Ahmad
Via Google
4 days ago

Mike arrived on time for the annual A/C check up tested the system made sure A/C was in excellent condition answered all my questions Thank you Mike
Jack ; B
Via Google
4 days ago

Initially had a terrible experience with customer service, but once we got through to the appropriate people it was 5 stars. We were having AC issues and looking for a second opinion. Tony, service technician, was incredible. He was very communicative and technically proficient. He provided great insight and helped us avoid costly work after his investigation. I felt that he went above any beyond and would request him by name!
Lant Fogarty
Via Google
4 days ago

Chelsea very knowledgeable, helpful, and enjoyable to talk to. We're very pleased with his approach.
Sharon Jones
Via Google
5 days ago

Enrique Medina was very thorough during his inspection. He was well mannered, friendly, knowledgeable regarding the products. and very patient with us.
Holly Cejka
Via Google
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Perfect Home Services Extends a Helping Hand to Daycare in A/C Emergency

Smart Start Academy in Plainfield lost their A/C in their daycare's newborn and toddler rooms on Monday afternoon. They had a company come out to repair it but had to order parts and were supposed to return the next day at 7am to do the repairs. They received a call from the company at 7:30 am and were told that they will not be able to make it until 9:30am.

When Perfect Home Services found out about it, our team supplied them with 3 portable a/c units in order to cool down the rooms and keep the children safe and cool on a day where it was exceptionally hot.

They, of course, were extremely grateful for everything we did. Smart Academy's director wrote to us saying, "I just wanted to send out a Big THANK YOU! To Prefect Home Services for all your help in our time of need. We would have been lost without you."


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