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2021 Review:
My current system was icing up and Zach was very polite, thorough, and detailed. They have a very defined process and somewhat scripted, but I think it makes for a very a good outcome. They do seem to be geared towards replacement of your system, but in my case it was warranted.
Jeff, the Design Consultant came later that day to help me sort through options and come up with a new system to meet my needs. He is great to work with and gives you all the info to make an informed decision.
Followed up the next day with HVAC installation. The guys let me know exactly when they were coming. Nick & Oman were very helpful & enthusiastic. They worked hard and explained everything to me and answered all my questions. They really wanted me to have a say in some things and took the time to explain the steps in the process. Very professional and and communicated with me very well throughout. Diligently tested everything. They even helped resolve a whistling noise coming from the humidifier with a fix only a seasoned pro would know. They may be a little more money, but it's worth it with all the service and expertise they provide.

Perfect Home Services Extends a Helping Hand to Daycare in A/C Emergency
Smart Start Academy in Plainfield lost their A/C in their daycare's newborn and toddler rooms on Monday afternoon. They had a company come out to repair it but had to order parts and were supposed to return the next day at 7am to do the repairs. They received a call from the company at 7:30 am and were told that they will not be able to make it until 9:30am.
When Perfect Home Services found out about it, our team supplied them with 3 portable a/c units in order to cool down the rooms and keep the children safe and cool on a day where it was exceptionally hot.
They, of course, were extremely grateful for everything we did. Smart Academy's director wrote to us saying, "I just wanted to send out a Big THANK YOU! To Prefect Home Services for all your help in our time of need. We would have been lost without you."
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