Reviews and Testimonials

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22 hours ago

Very thorough and helpful. Great service
MadMax
Via Google
1 day ago

The experience was great as always. Perfect home solutions are what there motto says Perfect. The tech was very kind & very thorough with his inspection & job. I was visiting with him the whole time nice guy.. Your guys installed our new units 2 years ago and did a first class job & that goes for there inspections as well.. There’s nothing more I can add to that.. Thank you very much. Sorry made one mistake our units were installed 4 years ago not 2 oops..
Bruce Fairbanks
Via Google
2 days ago

It was late and it was raining but Enrique came through, explained the situation, and took care of it quickly.
Eric LeFeber
Via Google
2 days ago

Great communication, excellent service.
Tim Hoving
Via Google
2 days ago

Theo 697 was very knowledgeable and very friendly. I also want to acknowledge Mr. Derek Armstrong for his superb customer service. He showed patience, understanding and willingness to help as much as he could. After speaking to others with no success in addressing our problem, Mr. Armstrong's help was truly a breath of fresh air and certainly appreciated.
Tammye Benefield
Via Google
2 days ago

2026 Update: I just had a great check-up with Tony K today. What a great and professional guy. He really went above and beyond today by not only doing a great job with the A/C tune-up but made a bunch of small detail adjustments to a number things that others missed, but also did a great and thorough job cleaning the unit. He even made sure the filter was sliding smoothly and rigged a little a handle for me making it easier to pull it out. Made sure my unit was draining properly and gave me lots of tips to keep everything running smoothly between 6 month check-ups. He even spent a couple minutes helping me with a stripped screw on my car that I was working on when he drove up. He didn't have to do that, but he did.😃 These guys are great and Tony is the best!

2021 Review:
My current system was icing up and Zach was very polite, thorough, and detailed. They have a very defined process and somewhat scripted, but I think it makes for a very a good outcome. They do seem to be geared towards replacement of your system, but in my case it was warranted.

Jeff, the Design Consultant came later that day to help me sort through options and come up with a new system to meet my needs. He is great to work with and gives you all the info to make an informed decision.

Followed up the next day with HVAC installation. The guys let me know exactly when they were coming. Nick & Oman were very helpful & enthusiastic. They worked hard and explained everything to me and answered all my questions. They really wanted me to have a say in some things and took the time to explain the steps in the process. Very professional and and communicated with me very well throughout. Diligently tested everything. They even helped resolve a whistling noise coming from the humidifier with a fix only a seasoned pro would know. They may be a little more money, but it's worth it with all the service and expertise they provide.
Barry Kaplan
Via Google
2 days ago

Great, quick knowledgeable and friendly service.
Nor Mal
Via Google
2 days ago

Had a mouse chew threw some wires in our A/C. Mike got us back up and running in under an hour and showed us where to put steel wool to keep out future mice
Michelle Dunlap
Via Google
2 days ago

Abe Shehadeh was very courteous and professional. Very knowledgeable taking me through all the steps of our AC inspection. Thank you Abe!
Daniel Lombardi
Via Google
3 days ago

A+ experience! The tech was incredibly polite, helpful, and knowledgeable
Joel
Via Google
4 days ago

Very nice and Very Friendly
Jean Hakki
Via Google
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Perfect Home Services Extends a Helping Hand to Daycare in A/C Emergency

Smart Start Academy in Plainfield lost their A/C in their daycare's newborn and toddler rooms on Monday afternoon. They had a company come out to repair it but had to order parts and were supposed to return the next day at 7am to do the repairs. They received a call from the company at 7:30 am and were told that they will not be able to make it until 9:30am.

When Perfect Home Services found out about it, our team supplied them with 3 portable a/c units in order to cool down the rooms and keep the children safe and cool on a day where it was exceptionally hot.

They, of course, were extremely grateful for everything we did. Smart Academy's director wrote to us saying, "I just wanted to send out a Big THANK YOU! To Prefect Home Services for all your help in our time of need. We would have been lost without you."


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